Not taking payments

This topic contains 13 replies, has 4 voices, and was last updated by  Paolo 7 years, 11 months ago.

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  • June 21, 2016 at 8:44 am #213014

    Scott Macdonald
    Buyer
    Post count: 286

    Hi there I have done all I can see to be correct but still cannot get the payment to work

    if you create an account as a customer add your location ( though tags is a little weird and doesn’t seem to work right )

    once you make up your listing and go to pay it just takes you to the front of site !! also you cannot seem to log out

    thanks

    scott

    June 21, 2016 at 11:40 am #213112

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    June 21, 2016 at 1:31 pm #213191

    Guust
    Moderator
    Post count: 29970

    Sorry, but cannot find the problem.
    I de-activated the caching plugin but you might have to delete all the files still, see https://wpgeodirectory.com/docs/faqs/what-caching-plugin-can-i-use/

    I’ll ask Paolo to have a look too.

    June 21, 2016 at 4:47 pm #213320

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    all your add-ons are not updated since at least 6 months. If you update the core plugin you must always update all add-ons too.

    In addition, I only see that you only ever bought the location manager with this account, I hope you don’t mind me asking, how did you download all the other add-ons? DId you use another username to purchase them?

    Let us know,

    Thanks

    June 22, 2016 at 4:41 pm #214079

    Scott Macdonald
    Buyer
    Post count: 286
    This reply has been marked as private.
    June 22, 2016 at 4:43 pm #214081

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    June 23, 2016 at 7:42 am #214389

    Scott Macdonald
    Buyer
    Post count: 286

    the design has changed now i’ve tried to get it back to how it was but got white gaps between the map and header and footer and the map is not in line with them at the sides

    June 23, 2016 at 2:34 pm #214647

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    nobody touched your website on our side.

    Did you update the add-ons, old add-ons will not work with the latest version of the core plugin.

    Thanks

    June 23, 2016 at 2:48 pm #214651

    Scott Macdonald
    Buyer
    Post count: 286

    i think i only need the payment manager and location manager for my site

    whats my best way to update them ?

    June 23, 2016 at 4:37 pm #214709

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    June 23, 2016 at 4:42 pm #214711

    Scott Macdonald
    Buyer
    Post count: 286

    I bought a Membership – 12 Months thats how I will have been able to download them

    June 23, 2016 at 4:50 pm #214730

    Paolo
    Site Admin
    Post count: 31206

    Ok that must have been before January, because I don’t see it in the new system.

    In that case if you only care for the Location Manager and Payment manager, you just need to buy the payment manager because you already have a lifetime license for the Location manager.

    Thanks

    June 23, 2016 at 4:51 pm #214731

    Scott Macdonald
    Buyer
    Post count: 286

    so do i have to buy the payments manager add on again ?

    surely I don’t have to buy it every year to get the updates do I ?

    June 23, 2016 at 4:53 pm #214733

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    we have 2 models.

    Subscriptions : you get all plugins and support and updates for limited time. (4, 6 or 12 months).

    Or you can buy each plugin individually at full price and get lifetime support and updates.

    This is explained here: https://wpgeodirectory.com/downloads/membership/ in the frequently asked questions.

    Thanks

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