Notifications not retaining line breaks

This topic contains 3 replies, has 2 voices, and was last updated by  Guust 6 years, 2 months ago.

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  • March 4, 2018 at 12:28 am #420145

    Ron Lawson
    Buyer
    Post count: 9

    Hello. I’ve read a couple of forums where people are having trouble inserting line breaks in their notification emails. I too have the same problem and have already tried adding “<br/> and <p></p> tags in the html field. After saving the newly coded emails the tags disappear. The email looks great in “Visual” view but aren’t received via email with any line breaks. Is there a setting somewhere to allow html tags to be used or another way to force line breaks?

    March 4, 2018 at 3:02 am #420159

    Guust
    Moderator
    Post count: 29970

    Try turning off
    GD > Notifications > Options tab > Use advanced editor? (slow loading)

    Or make sure not to switch back to Visual after adding correct HTML in the text editor. Email programs require correct HTML.

    Thanks

    March 5, 2018 at 3:14 am #420277

    Ron Lawson
    Buyer
    Post count: 9

    Turning off the “advanced editor” has worked for me.
    Thanks

    March 5, 2018 at 3:34 am #420280

    Guust
    Moderator
    Post count: 29970

    Thanks for letting us know.

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