notifications of expiration

This topic contains 1 reply, has 2 voices, and was last updated by  Alex Rollin 5 years, 3 months ago.

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  • #471286

    Josh Sandoz
    Full Member
    Post count: 69

    Hello,

    We are close to launching our site and have a question about how to handle existing that are about to expire. We have loaded existing listings from the back end (from our old site), including the expiration date. We have set the notifications to go out 15, 5, and 1 day prior to the listing expiring. When we launch, what will happen to notifications for listings that will expire within the 15 day period? For example, if we launch on March 1st and a listing is going to expire on March 2nd, will the user get the notices? If so, when will the first one get sent? The 5th day ahead?

    Thanks!

    #471324

    Alex Rollin
    Moderator
    Post count: 27815

    Notifications are sent on the day, so, if you mean, will a bunch of notifications be sent out for listings that have previously passed an expiration notice date, no, that won’t happen.

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