Notify Admin when listing edited by Author Doesn't work

This topic contains 7 replies, has 3 voices, and was last updated by  clem 6 years, 11 months ago.

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  • Author
    Posts
  • June 2, 2017 at 5:28 am #381230

    clem
    Buyer
    Post count: 87

    Hi Geodirectory Team

    I’m not receiving the Email notifications when a user modify a listing

    I read the other post at this subject in the forum :
    – Notify Admin when listing edited by Author > yes
    – In SITE BCC OPTIONS everything is > yes
    – Allow user to choose own password > yes
    – I tried with a normal user (no admin)

    I receive all the other notifications even for a new listing submitted

    I tried to deactivate all my other plugins (except Geodirectory – Buddypress – updraftplus)

    And no way to receive the notification for a listing edited by the author

    Any ideas ?

    Thanks

    Clem

    June 2, 2017 at 5:35 am #381231

    clem
    Buyer
    Post count: 87
    This reply has been marked as private.
    June 2, 2017 at 3:50 pm #381326

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    did you try installing the email log plugin to see if the email is being at least logged?

    Let us know,

    Thanks

    June 4, 2017 at 3:12 am #381531

    clem
    Buyer
    Post count: 87
    This reply has been marked as private.
    June 5, 2017 at 4:32 am #381641

    Kiran
    Moderator
    Post count: 7069

    Hi Clem,

    Checked with test account, it seems something conflicts there. Let us provide FTP credentials so we can look into more.

    Thanks,
    Kiran

    June 5, 2017 at 7:12 am #381656

    clem
    Buyer
    Post count: 87
    This reply has been marked as private.
    June 5, 2017 at 2:12 pm #381733

    Kiran
    Moderator
    Post count: 7069

    Hi Clem,

    You have applied user capability “delete_users” to user roles like “Free Subscriber”, “Author”. During sending notification to Admin when listing edited by author it checks whether current user is super admin or not via function is_super_admin().
    Because of “delete_users” ticked for role “Free Subscriber”, it return is_super_admin() as a true, and it skips sending notification.

    I unticked “delete_users” for “Free Subscriber” and now sending notification works fine for “Testemail” user.

    Let us know.

    Thanks,
    Kiran

    June 5, 2017 at 10:54 pm #381830

    clem
    Buyer
    Post count: 87

    Great Job Kiran 👍

    I have no idea why this capability was applied to the free suscribers…

    Thanks a lot ! I did some tests and works perfectly now 🙂

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