Package "Downgrade to" option

This topic contains 5 replies, has 3 voices, and was last updated by  Zul Kurniawan 4 years, 3 months ago.

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  • February 8, 2020 at 9:54 am #529443

    Zul Kurniawan
    Expired Member
    Post count: 122

    Hello,

    I have used the GD Pricing Manager plugin, and made several packages, there are free and paid packages that I have made. However, all paid packages cannot choose the “Downgrade to” option to the free package. There is only an “Expired” option.

    I want to make all paid packages have the “Downgrade to” option to the Free package. How does this feature work? Please help.

    Note: I will grant administrator access to the thread below.

    Thank you!

    February 8, 2020 at 9:56 am #529444

    Zul Kurniawan
    Expired Member
    Post count: 122
    This reply has been marked as private.
    February 8, 2020 at 1:38 pm #529451

    Guust
    Moderator
    Post count: 29970

    I cannot find the reason.
    It works fine for adding new Event packages, but not for gd_place CPTs etc.
    I’ll get a developer to have a look after the weekend.
    Thanks

    February 8, 2020 at 2:54 pm #529463

    Zul Kurniawan
    Expired Member
    Post count: 122

    Hi Guust,

    Okay okay, I think all CPTs are like that. Incidentally, I just started gd_place CPT.

    Thank you, I hope this issue can get a solution.

    Regards,

    February 9, 2020 at 5:28 pm #529543

    Alex Rollin
    Moderator
    Post count: 27815

    If a package is to be a downgrade option, that package must not be recurring and must be free. If you uncheck recurring for the free package, it should be ok. Let us know how it goes.

    February 10, 2020 at 3:49 am #529597

    Zul Kurniawan
    Expired Member
    Post count: 122

    Ah, you’re right, it worked! Thank you!

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