Pagination buttons not working on gd widgets on mobile

This topic contains 13 replies, has 3 voices, and was last updated by  Naveen Giri 4 years, 1 month ago.

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  • #531593

    neil purves
    Lifetime Member
    Post count: 33

    on chrome on android mobiles the pagination on the geodirectory widgets is unresponsive
    on https://www.inishview.com/activities-page/ near the bottom, I have a gd – listings widget with pagination and when clicking the pages on chrome in android mobile it doesn’t work, a blocker appears on the widget and greys it out so that you can’t click it, so the tap event happens but it doesn’t load in any pages that have been selected and the blocker remains in place until a refresh of the page

    On google analytics, it shows that most of the people viewing my site are using mobile devices so this is quite a big issue. I had to remove the pagination from all the gd widgets apart from the one above (so you can see the issue) as I don’t want my viewers thinking the site is broken.

    #531617

    neil purves
    Lifetime Member
    Post count: 33

    just checked on ios and the pagination works on both safari and chrome on it, so ok there.

    #531621

    Alex Rollin
    Moderator
    Post count: 27815

    There is a 403 error. Please share WP Admin credentials so we can check into the issue.

    Thanks

    #531628

    neil purves
    Lifetime Member
    Post count: 33
    This reply has been marked as private.
    #531687

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #533035

    neil purves
    Lifetime Member
    Post count: 33

    I was wondering if there has been any further development on this issue

    #533048

    Alex Rollin
    Moderator
    Post count: 27815

    Sorry for the delay, the developers will take a look ASAP

    #533102

    Naveen Giri
    Moderator
    Post count: 1559

    Hi neil,

    I checked the issue. As alex mentioned, it is causing by 403 error.
    I cant see the issue for loggedin user. which means it is cache plugin related issue.

    here you can see a simillar issue reported.
    https://wordpress.org/support/topic/cause-admin-ajax-php-403-forbidden/

    do you have any server cache? Please flush it.
    and also send us the FTP detail in private reply.

    Thanks

    #533119

    neil purves
    Lifetime Member
    Post count: 33
    This reply has been marked as private.
    #533146

    Alex Rollin
    Moderator
    Post count: 27815

    Try disabling varnish on the server. Clear and disable. Let us know what you find.

    #533152

    neil purves
    Lifetime Member
    Post count: 33

    I purged then disabled Varnish and the pagination does seem to be working now. Do you think it will be ok for me to turn on Wp Super Cache now?

    #533234

    Alex Rollin
    Moderator
    Post count: 27815

    Yes.

    Varnish is an old technology. I don’t recommend you turn it back on. You should be able to get the same or similar gains with any modern cache plugin, without the headaches.

    #533239

    neil purves
    Lifetime Member
    Post count: 33

    ok, thanks again for all your help with my issues

    #533269

    Naveen Giri
    Moderator
    Post count: 1559

    Excellent! Glad that helped!

    If you have the time, do you think you can leave us a quick review? it helps us grow! :slightly_smiling_face:

    https://wordpress.org/support/plugin/geodirectory/reviews/?rate=5#new-post

    Thanks,

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