Was that listing added from the frontend?
Yes, listings that are added from the frontend, and paid, no longer contain an expiration date. The expiration is set to ‘Unknown’. This started happening sometime between 5/15 and 5/21. Used to work fine before that, bot not since. We cannot add listings from the backend, because they do not get saved for some reason.
Was Invoicing and the Pricing Manager active at the time?
Yes, everything has been active (as far as I know). We are having this issue with all new listings.
Does it happen to new listings added from the front now?
Yes, this is the problem. It affects all new listings that are added and paid. We cannot add listings from the backend.
Were your gateways in test mode at the time?
We have tried adding listings in test mode and the expiration is unknown. However, we also sold 2 listings (live payments) and the expiration is also unknown.