Payment form after editing and saving existing (paid) listing

This topic contains 9 replies, has 3 voices, and was last updated by  Alex Rollin 4 years, 1 month ago.

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  • April 2, 2020 at 9:16 am #537972

    Sytse Berends
    Expired Member
    Post count: 21

    Same problem as Raphael:
    https://wpgeodirectory.com/support/topic/listing-owner-gets-charged-for-editing-and-re-submitting-their-listing/

    “if the listing owner updates the listing details (of an existing listing whose membership package has already been paid for) and re-submits, the owner is again taken through a checkout process to pay for the listing”

    What would be the solution in my case?

    Sytse

    April 2, 2020 at 9:47 am #537981

    Guust
    Moderator
    Post count: 29970

    Are you using WooCommerce or Invoicing for the payments?
    Thanks

    April 2, 2020 at 9:50 am #537984

    Sytse Berends
    Expired Member
    Post count: 21

    I’m using WooCommerce

    April 2, 2020 at 10:19 am #537985

    Sytse Berends
    Expired Member
    Post count: 21
    This reply has been marked as private.
    April 2, 2020 at 10:38 am #537990

    Guust
    Moderator
    Post count: 29970

    The problem in the other topic you linked to was caused by using WooCommerce.
    If Invoicing solves it, then let us know.
    By the way, Invoicing is our plugin too, so we do support that one fully.
    Thanks

    April 2, 2020 at 2:18 pm #538015

    Sytse Berends
    Expired Member
    Post count: 21

    Guust, I did a lot of testing, but after removing Woocommerce, Mollie and switching to WP Invoicing and Paypal or Stripe, all with the same results.
    I’ll send the login ceredentials in the following private message. I hope you can find the issue.
    Sytse

    April 2, 2020 at 2:18 pm #538016

    Sytse Berends
    Expired Member
    Post count: 21
    This reply has been marked as private.
    April 2, 2020 at 2:26 pm #538018

    Guust
    Moderator
    Post count: 29970

    Is the problem with recurring packages?
    Has the recurring package been set up from the frontend and agreement has been entered using the chosen gateway?
    Listings on recurring packages cannot be created by admin, they must be activated by the user, and the user has to agree to a contract with the gateway.
    I cannot see any listings like that.

    Thanks

    April 2, 2020 at 3:02 pm #538025

    Sytse Berends
    Expired Member
    Post count: 21

    Guust, problem solved:
    I indeed “set up from the frontend and agreement has been entered using the chosen gateway?”. But I did is as the same administrator as I’m logged in in the backend.

    As a test, I made a complete separate account from the frontend and with this account, with further the same steps, everything went fine.

    Conclusion: Don’t test editing in the ‘front end’ as admin, but as ‘front end user’.

    Thanks for the support!

    Sytse

    April 2, 2020 at 5:15 pm #538058

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
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