payment gateway not show to checkout page

This topic contains 8 replies, has 3 voices, and was last updated by  Guust 4 years, 1 month ago.

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  • #538386

    Tao Singsungvorn
    Expired Member
    Post count: 21

    i set up 3 packages and the payment gateway that i choose is show at checkout page only 1 package. How to fix this?

    1st attached is showing payment method for one of my package
    2nd attached is not showing payment method of another 2 packages

    #538397

    Kor
    Moderator
    Post count: 16516

    Hi Tao,

    Thanks for your post. We’d need to check your Website backend. Could you share your Website WP admin access here in private reply?

    #538399

    Tao Singsungvorn
    Expired Member
    Post count: 21

    i can’t reply you in private

    #538402

    Tao Singsungvorn
    Expired Member
    Post count: 21

    con i email to you?

    #538411

    Guust
    Moderator
    Post count: 29970

    Not all gateways support recurring listings.
    To reply in private, just tick the “Set as private reply (only visible to staff and the post author)” box.
    Thanks

    #538423

    Tao Singsungvorn
    Expired Member
    Post count: 21

    i use only “pre bank trasfer” for all 3 packages

    **i try to send text to you in private but it’s nothing happen

    #538437

    Guust
    Moderator
    Post count: 29970

    You cannot use Pre Bank Transfer for recurring packages.
    Recurring packages need the user to set up an agreement with the gateway. Not all gateways support recurring listings.

    #538456

    Tao Singsungvorn
    Expired Member
    Post count: 21

    OK, i see. thank you.
    So,the listing owner will receive the pre-expire emails for renewal their package?

    #538458

    Guust
    Moderator
    Post count: 29970

    Yes, they will.
    GD > Settings > Emails tab > User emails > Pre expiry reminders to user

    Thanks

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