Paypal not allowing to pay with credit card

This topic contains 5 replies, has 3 voices, and was last updated by  Alex Rollin 4 years, 4 months ago.

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  • #516303

    Anna Tari
    Full Member
    Post count: 3

    Hi,

    One member of my community is trying to pay and the Paypal Standard doesn’t give the option to pay by debit or credit card.

    Could you please advice?

    #516311

    Kor
    Moderator
    Post count: 16516

    Hi Anna Tari,

    Thanks for your post. I’ve consulted our developer this could be related to your client’s browser. Paypal is very strict, if it finds a cookie on the system it will hide the credit/debit card option. Could you please ask your client to disable browser cookie or use the incognito mode and see if it works?

    #516312

    Anna Tari
    Full Member
    Post count: 3

    We have tried using incognito and it still does not show the debit or credit card option. Could you help? Thanks a lot!

    #516333

    Kor
    Moderator
    Post count: 16516

    Hi Anna Tari,

    Could you share your Website WP admin access here in private reply so that we could investigate this further for you?

    #517511

    Anna Tari
    Full Member
    Post count: 3
    This reply has been marked as private.
    #517567

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
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