Person Search But Displays Limited Results

This topic contains 15 replies, has 3 voices, and was last updated by  Simone 9 years, 8 months ago.

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  • #15185

    info@benjaminbonetti.com
    Free User
    Post count: 31

    I’m sure this has been covered before numerous times so a pointer in the right direction would be appreciated.

    Someone who is searching has just emailed to say that they can only find: limited listings i.e those in their area. when they tried to search again in another area – no listings were found…

    how do i change this – URGENT.

    thanks

    B

    #15186

    Simone
    Expired Member
    Post count: 3515

    Hello, can you replicate the issue on your side?
    It might be that some of the cities/areas on your website doesn’t have any listings in a certain category

    #15221

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    currently search works like this.

    If location selected is Everywhere it will search in all locations
    If location selected is a Country it will search only in that Country
    If location selected is a Region it will search only in that Region
    If location selected is a City it will search only in that City

    As many members are requesting it, we are working on a solution that will allow users to search in another city, even when they selected another location.

    At the moment, the only solution is to explain how that works to your visitors.

    Thx

    #15354

    info@benjaminbonetti.com
    Free User
    Post count: 31

    how can they re-set their search? clear caches?

    #15355

    Simone
    Expired Member
    Post count: 3515

    They can use the location switcher, on the menu bar, and set it to “everywhere” (for a global search)

    #15367

    info@benjaminbonetti.com
    Free User
    Post count: 31

    where is this switcher located – I’m not using your theme or the home page…

    people are getting really annoyed that it doesnt reset when they arrive or search on the site – how can we change this

    #15369

    Simone
    Expired Member
    Post count: 3515

    To place the Switcher in your menu bar, you first need to create a menu in wordpress (appareance-menu), then assign it to GD (geodirectory-design-navigation), and then go to geodirectory-multilocation and enable “Show location switcher in menu”

    #15370

    info@benjaminbonetti.com
    Free User
    Post count: 31

    Ok thanks for the reply but I don’t want that in my menu!

    I just want people to see all results – and make the choice to either zoom in or out, and search freely without being limited or having to fuss around changing this-and-that.

    Without the effort of the user having to switch locations. What can I turn on or off so that when they return they aren’t limited.

    Is there a temporary fix to it?

    It’s a pressing matter as several of my clients want to know why other people aren’t listing with my business as they can’t see anyone…

    #15371

    Simone
    Expired Member
    Post count: 3515

    What you can do is to deactivate the “GeoDirectory Location Manager” from the wordpress plugins, so your users will not be redirected to their closest map (based on their location). And you can use your city/area as “default”. In this way the users will see the “global” map

    #15427

    info@benjaminbonetti.com
    Free User
    Post count: 31

    now people can’t add in their address – it defaults to another address….

    this doesnt work either…

    #15428

    info@benjaminbonetti.com
    Free User
    Post count: 31

    could someone call me this is really frustrating and i’m losing business…

    #15429

    info@benjaminbonetti.com
    Free User
    Post count: 31
    This reply has been marked as private.
    #15430

    Simone
    Expired Member
    Post count: 3515

    You mean people can’t add address when adding a listing? Could you please provide your URL and login credentials? thanks

    #15431

    Simone
    Expired Member
    Post count: 3515

    My apologies, you had to deactivate the plugin “GeoDirectory Share Location” not “GeoDirectory Location Manager”, I’m sorry for the confusion, reactivate GeoDirectory Location Manager.

    #15433

    info@benjaminbonetti.com
    Free User
    Post count: 31

    OK will this work? please….it’s sending me crazy….

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