Place descriptions being cut off

This topic contains 5 replies, has 3 voices, and was last updated by  Alex Rollin 4 years, 9 months ago.

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  • July 12, 2019 at 7:54 pm #497443

    Paul
    Expired Member
    Post count: 29

    Hello,

    My client got in touch mentioning that some of the listings descriptions are cut off. First thing I thought was the limit for the excerpt etc… but upon going into the listing, I notice the text is cut off as well. Any ideas as to what may have caused this? I also looked into the description character limit in the plans, and that option is not active.

    Best regards,

    Paul

    July 12, 2019 at 8:07 pm #497446

    Kor
    Moderator
    Post count: 16516

    Hi Paul,

    Thanks for your post. Kindly share some screenshots of the issue and share your Website WP admin access here in private reply and we’ll check this out for you.

    Thanks!

    July 22, 2019 at 4:29 pm #498940

    Paul
    Expired Member
    Post count: 29
    This reply has been marked as private.
    July 22, 2019 at 7:59 pm #498951

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    August 19, 2019 at 8:48 pm #503792

    Paul
    Expired Member
    Post count: 29

    Hello Kor,

    Sorry for the extremely late reply. That’s the thing. They were not removed from the backend. Somehow they just ended up like this.

    August 19, 2019 at 11:42 pm #503826

    Alex Rollin
    Moderator
    Post count: 27815

    It seems the credentials have expired.

    Please create an account and post updated details so we can check further.

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