Place Settings: Saving customised sections after efit

This topic contains 11 replies, has 4 voices, and was last updated by  Alexandra Doyle 8 years, 4 months ago.

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  • December 3, 2015 at 7:36 am #62362

    Alexandra Doyle
    Buyer
    Post count: 12

    Hi,

    I am fairly new to website building and have had fun playing with all the features of Geodirectory. In the place settings I have added a custom setting – multi select – it is easy to add and change for the first time, but if i go back to make edits on my customise i cannot seem to save any new changes, for example I want to change the frontend description. Can you please advise what i may be doing wrong.

    Thanks,

    From Alex

    December 3, 2015 at 10:17 am #62376

    Guust
    Moderator
    Post count: 29970

    Hi Alex, can you post your URL, WP admin details, and a link to the custom field (and more details) you are having trouble with. Post these details in a private reply, only staff can see your details then.

    December 3, 2015 at 10:32 am #62383

    Alexandra Doyle
    Buyer
    Post count: 12
    This reply has been marked as private.
    December 3, 2015 at 11:10 am #62388

    Guust
    Moderator
    Post count: 29970

    You have an ajax error. I’ll get Paolo to have a look for you.

    /wp-admin/admin.php?page=geodirectory&tab=gd_place_fields_settings&subtab=custom_fields&listing_type=gd_place

    December 3, 2015 at 11:13 am #62391

    Alexandra Doyle
    Buyer
    Post count: 12

    Thank you 🙂

    December 3, 2015 at 5:55 pm #62447

    Paolo
    Site Admin
    Post count: 31206

    Hi Alex,

    this is an unusual one, would you mind providing FTP details, we may need to investigate a bit deeper.

    Let us know,

    Thanks

    December 3, 2015 at 11:23 pm #62511

    Alexandra Doyle
    Buyer
    Post count: 12
    This reply has been marked as private.
    December 4, 2015 at 4:18 pm #62571

    Paolo
    Site Admin
    Post count: 31206

    Hi Alex,

    there are no folders in the FTP created. Looks like you create some FTP space especially for that user.

    Do you have cpanel or something similar with that hosting plan?

    If you do, please provide link and credentials for it and we will figure out how to access your ftp.

    Let us know,

    Thanks

    December 4, 2015 at 11:39 pm #62637

    Alexandra Doyle
    Buyer
    Post count: 12
    This reply has been marked as private.
    December 5, 2015 at 5:39 pm #62700

    Paolo
    Site Admin
    Post count: 31206

    Hi Alex,

    the server must have some sort of pattern recognition and it somehow thinks it’s a hack attempt or something, while we are only trying to save data in the db via a normal wordpress ajax call.

    Even when posting direct to admin-ajax.php and all we have is a 

    print_r($_REQUEST);exit;

    we still get 404 from that request, and WP has never been loaded.

    You should ask assistance to your server admin, there is really nothing we can do about it.

    If they are not willing to fix it, you should consider moving to a more flexible provider, we can help you with that.

    Let us know,

    Thanks

    December 5, 2015 at 5:42 pm #62701

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Alex,

    Thanks for the info.

    This problem is 100% server related, i will try and explain it so you can pass it on to your server support.

    When the following url is sent info via POST it returns 404:
    http://shoestringweddings.com.au/wp-admin/admin-ajax.php?action=geodir_ajax_action&manage_field_type=custom_fields

    I tried editing the file admin-ajax.php to only have 

    print_r($REQUEST);exit;

    but it was still giving a 404 which is impossible, it must be a server security script thinking it is a hack attempt or something.

    Below is the header info you might want to give to your host:
    REQUEST HEADERS:

    

    Accept:*/*
Accept-Encoding:gzip, deflate
Accept-Language:en-US,en;q=0.8
Cache-Control:no-cache
Connection:keep-alive
Content-Length:568
Content-Type:application/x-www-form-urlencoded; charset=UTF-8
Cookie:REMOVED FOR SECURITY
Host:shoestringweddings.com.au
Origin:http://shoestringweddings.com.au
Pragma:no-cache
Referer:http://shoestringweddings.com.au/wp-admin/admin.php?page=geodirectory&tab=gd_place_fields_settings&subtab=custom_fields&listing_type=gd_place
User-Agent:Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2490.86 Safari/537.36
X-Requested-With:XMLHttpRequest
    

    FORM DATA:
    

    

    create_field:true
field_ins_upd:submit
_wpnonce:f552eb80dc
listing_type:gd_place
field_type:multiselect
field_id:22
data_type:VARCHAR
is_active:1
data_type:VARCHAR
admin_title:Venue Features
site_title:Venue Features
admin_desc:Venues Features
htmlvar_name:venuefeatures
clabels:Venue Features
default_value:
sort_order:11
is_default:0
show_on_pkg[]:1
is_active:1
for_admin_use:0
is_required:0
required_msg:
show_on_listing:0
show_on_detail:0
show_as_tab:0
multi_display_type:select
option_values:Can host ceremony, Licensed, BYO Alchol 
field_icon:
css_class:
    

    Let us know how you get on.
    

    Thanks,
    

    Stiofan
    

		
	
    


    

			
				

    

	
    

		December 10, 2015 at 12:53 am

		
		#63148

		
		
		
	
    


    


    

	
    

		
		
    Alexandra Doyle
    Buyer
    
		
		
     Post count: 12
    
	
    

	
    

		
		
    Hey everyone, thanks so much!! I will pass on the information to my service provider. Cheers 🙂 
    

		
	
    


    

			
		
	
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