Plugin & Framework Updates

This topic contains 4 replies, has 3 voices, and was last updated by  Paolo 9 years, 10 months ago.

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  • #4577

    Randi Thornton
    Free User
    Post count: 5

    Hello: I just downloaded and installed the framework, the child theme and plugin extensions. All plugins including the framework have updates. However when I click update nothing happens. After researching I learned I needed to add my user name and password in the auto updates section so I did this and I still can’t perform updates.

    #4578

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Randi,

    do you get any error messages? I will flag this for Paolo as i am just finishing for the night, but worst case scenario is you would have to update via FTP.

    Thanks,

    Stiofan

    #4752

    Randi Thornton
    Free User
    Post count: 5

    Hi: Here is the error message: An error occurred while updating GeoDirectory Review Rating Manager: Login details for GeoDirectory failed! Please check GeoDirectory>Auto Updates and that your membership is active. Internal Server Error

    #4755

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    You will need to enter your login details for this site in the Auto Updates page in the main GeoDirectory page.

    Thanks,

    Stiofan

    #4806

    Paolo
    Site Admin
    Post count: 31206

    Hi Randi,

    was this solved?

    Thx

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