Plugin upgrade bug

This topic contains 12 replies, has 3 voices, and was last updated by  Stiofan O’Connor 9 years, 4 months ago.

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  • January 11, 2015 at 12:30 pm #26984

    ivalde
    Free User
    Post count: 54

    When GeoDirectory plugin is now upgraded to latest version, no listings appear on the map. See https://cretemix.com/location

    Within the backend, all the listings are in place.

    What’s the reason for these missing listings after upgrade?

    How to bring them back?

    January 11, 2015 at 12:34 pm #26985

    ivalde
    Free User
    Post count: 54

    When upgraded, another critical bug is that all the previous existing custom post types fields are no longer in the backend.

    January 11, 2015 at 12:50 pm #26986

    ivalde
    Free User
    Post count: 54

    The upgraded plugin makes the site a complete mess… complete unacceptable!!!

    January 11, 2015 at 12:57 pm #26988

    Guust
    Moderator
    Post count: 29970

    Can you send us your admin details please, then we can have a look.
    When was the last time you updated?
    Did you follow the steps here? https://wpgeodirectory.com/support/topic/release-of-gd-core-1-3-1-and-4-addons/

    January 11, 2015 at 1:05 pm #26990

    ivalde
    Free User
    Post count: 54
    This reply has been marked as private.
    January 11, 2015 at 1:09 pm #26991

    Guust
    Moderator
    Post count: 29970

    We will need your database details, we need to delete a table in the database.
    This is a once-off upgrade that makes changes to the database.
    Can you send your cpanel or phpmyadmin details?

    January 11, 2015 at 1:11 pm #26992

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Also wp-admin details don’t seem to work for me.

    Stiofan

    January 11, 2015 at 1:20 pm #26993

    ivalde
    Free User
    Post count: 54

    The installation is now partial back to normal.

    Nothing is done in backend since it was all a mess, but all the listings are now back at https://cretemix.com/location

    Please let me know what database table is to be deleted, as I will upgrade also another site.

    January 11, 2015 at 1:23 pm #26994

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    It’s more complicated than just deleting a table, we need to check that the table is empty or is not newer than the one created.

    Your wp-admin details are not working for me either.

    Stiofan

    January 11, 2015 at 1:34 pm #26995

    ivalde
    Free User
    Post count: 54
    This reply has been marked as private.
    January 11, 2015 at 1:38 pm #26997

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks please check now!

    Stiofan

    January 11, 2015 at 1:44 pm #26998

    ivalde
    Free User
    Post count: 54

    Is the table things updated?

    These things should all be included in the auto update mechanismes.

    January 11, 2015 at 2:00 pm #26999

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Yes the tables are updated.
    The tables are set to auto update on upgrade but sometimes there can be problems like this.

    Thanks,

    Stiofan

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