My website – http://discoversma.com – was down today and I called for support to Cloudways. They were able to get the site back up, but they said there are problems with the plugins. I also tried to update a couple plugins and it failed. Error message said:
“Update Failed: The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”
Here is the transcript from the chat with Clouldways Support:
Ubaid 08:20:08 am
plugins/geodir_ev
These plugins and theme are making load which in result server going down you may need to ask the developer to check it
Ubaid 08:21:41 am
GeoDirectory_framework theme
geodirectory, geodir_ev
Following plugin and theme are making load
Please ask your developer to check them
You can also check it from php slow logs
You can check your application logs for errors … via SSH or SFTP. Please follow: https://support.cloudways.com/how-to-check-logs-via-sshsftp/
there were wp-admin ajax request related to theme an plugins that I have mentioned above
Unfortunately, we are unable to do anything as the problem is related to plugins and theme you may need to contact the authors and developers n this regard .
http://discoversma.com
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Ron Lenox
Ron Lenox 4 years, 7 months ago.
