Postal Search Not Working

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August 10, 2017 at 4:21 am #390477

Caroline Baxter
Expired Member

Post count: 68

Hello,

I just noticed that postal search is not working on my site. For example, when I enter BN41 2WL into the search field on my homepage it says “0 results found for:”. I have also tested by inserting post codes for other listings from my site as well but the result is the same.
Another issue, it does not show any popular categories on the search results page.

Can you let us know why this is so and how to fix this?

Thanks

August 10, 2017 at 6:23 am #390482

Guust
Moderator

Post count: 29970

Add a Popular Post Category widget to one of the GD Search sections.

Review https://wpgeodirectory.com/docs/gd-search/#near regarding searching by ZIP code.

Thanks

August 10, 2017 at 7:41 am #390489

Caroline Baxter
Expired Member

Post count: 68

We have already done that, I think we are not on the same page here. It does show the “Popular Categories” title but results are zero. What I want to know is how the plugin determines which categories are popular and which are not, where can I define these if there is a setting? Please take a look here https://www.autocarenetwork.co.uk/?geodir_search=1&stype=gd_place&sgd_placecategory%5B%5D=&s=+&snear=BN43+5PB&sgeo_lat=50.8330412&sgeo_lon=-0.28945199999998295

Thanks

August 10, 2017 at 1:01 pm #390524

Guust
Moderator

Post count: 29970

I guess you are not searching for a search term, if you use a search term, it will give a result:
https://www.autocarenetwork.co.uk/?geodir_search=1&stype=gd_place&sgd_placecategory%5B%5D=&s=cars&snear=&sgeo_lat=&sgeo_lon=

Popular categories are shown in order of “popularity” relevant to the search or location; the more listings in the category, the more “popular”.

Your category text is white, so you cannot see them, see image.

This is a search for “car” and postcode search “BN5 9XH”:
https://www.autocarenetwork.co.uk/?geodir_search=1&stype=gd_place&sgd_placecategory%5B%5D=&s=car&snear=BN5+9XH&sgeo_lat=50.8836981&sgeo_lon=-0.2819535999999516
Seems right to me, the listings are near the center of the postcode area BN5 9XH.

Thanks

August 14, 2017 at 12:22 pm #391068

Caroline Baxter
Expired Member

Post count: 68

Okay that makes, just wondering if there is any way to change that setting to display search results based on the postal code searched instead of the keyword? Thanks

August 14, 2017 at 1:49 pm #391085

Stiofan O’Connor
Site Admin

Post count: 22956

That looks like some theme feature that is conflicting, if you provide wp-admin details in a private reply i will take a look.

Thanks,

Stiofan

August 14, 2017 at 2:35 pm #391105

Caroline Baxter
Expired Member

Post count: 68

This reply has been marked as private.

August 14, 2017 at 3:19 pm #391119
Stiofan O’Connor
Site Admin

Post count: 22956
In your header.php i made one small change
```
trim( $_GET['s']
```
to
```
isset( $_GET['s']
```
If you upgrade the theme you would have to make this change or let us know and we will do it.

Thanks,

Stiofan
August 14, 2017 at 3:40 pm #391126

Caroline Baxter
Expired Member

Post count: 68

Hello Stiofan,

Great, thanks so much. That’s a great help. I still think there is one more thing that needs correcting: on this page https://www.autocarenetwork.co.uk/?geodir_search=1&stype=gd_place&sgd_placecategory%5B%5D=&s=+&snear=bn36ab&sgeo_lat=50.8362494&sgeo_lon=-0.17186830000002828 it says 35 results found for: , don’t you think it should display the postcode BN36AB (the postcode that was searched) after the 😕 Please let us know.

Thanks

August 14, 2017 at 3:42 pm #391127

Caroline Baxter
Expired Member

Post count: 68

Ahhhh sorry, the emoticon stands for “colon”

August 16, 2017 at 11:40 am #391438

Caroline Baxter
Expired Member

Post count: 68

Hello, did anyone take a look at this?

August 16, 2017 at 1:38 pm #391452

Stiofan O’Connor
Site Admin

Post count: 22956

Please check now?

Stiofan

August 17, 2017 at 6:20 pm #391725

Caroline Baxter
Expired Member

Post count: 68

Yes thanks, it looks fine now, but there is an extra comma before the postcode on the results page? Can you remove that please? Thanks

August 17, 2017 at 6:48 pm #391730

Stiofan O’Connor
Site Admin

Post count: 22956

Done 🙂

August 18, 2017 at 2:22 am #391784

Caroline Baxter
Expired Member

Post count: 68

Wow, great thanks so much Stiofan 🙂 Really appreciate the great support.
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