Problem updating GeoDirectory Location Manager plugin

This topic contains 2 replies, has 2 voices, and was last updated by  Alex Rollin 4 years, 8 months ago.

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  • #504437

    Kojo Darden
    Full Member
    Post count: 21

    When trying to update the GeoDirectory Location Manager plugin, I get the following error message: “An error occurred while updating GeoDirectory Location Manager: ( more info ) – Download failed. Unauthorized”. Any ideas on how to resolve this?

    Note: I will provide my WordPress credentials in a private post following this one in case you need to take a look.

    #504438

    Kojo Darden
    Full Member
    Post count: 21
    This reply has been marked as private.
    #504441

    Alex Rollin
    Moderator
    Post count: 27815

    Sometimes it can help to deactivate and the active again the license key. I did that, refreshed the plugins page, and it updated fine.

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