Problem with Categories

This topic contains 12 replies, has 3 voices, and was last updated by  Stiofan O’Connor 9 years, 4 months ago.

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  • January 1, 2015 at 8:32 pm #26001

    sfamilia
    Buyer
    Post count: 82

    Since the previous update I’ve been having an intermittent problem with Categories… when I would edit certain listings and save the update I would get a “This field is required” warning and would be unable to save the update even though I had one or more Categories selected. In order to save the listing I would have to delete the Category and then re-enter it. I also notice that since the last update only one Category is displayed on the “All” listings in Admin even when there are more than one Category entered for a listing.

    January 1, 2015 at 8:35 pm #26002

    sfamilia
    Buyer
    Post count: 82
    This reply has been marked as private.
    January 2, 2015 at 1:20 am #26024

    Guust
    Moderator
    Post count: 29970

    Maintenance mode does not allow me to login to your admin area. 🙁

    January 2, 2015 at 2:03 am #26025

    sfamilia
    Buyer
    Post count: 82
    This reply has been marked as private.
    January 2, 2015 at 4:00 am #26029

    Guust
    Moderator
    Post count: 29970

    And the account is not an administrator account 🙁 – that is probably why it did not allow me to login while in maintenance mode.

    I can’t really look at the settings like that, but I am wondering how you are hiding the categories.
    This is definitely something specific to your site.

    January 2, 2015 at 6:35 pm #26114

    sfamilia
    Buyer
    Post count: 82
    This reply has been marked as private.
    January 2, 2015 at 11:50 pm #26161

    Guust
    Moderator
    Post count: 29970

    Stumped! I’ll get Paolo to look at this.

    January 3, 2015 at 10:56 am #26183

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Please provide DB access and i will get to the bottom of this.

    Thanks,

    Stiofan

    January 6, 2015 at 4:19 pm #26493

    sfamilia
    Buyer
    Post count: 82
    This reply has been marked as private.
    January 8, 2015 at 4:41 pm #26768

    sfamilia
    Buyer
    Post count: 82

    Any progress on this issue? I’ve noticed it happening on a new install I’m testing out as well.

    January 8, 2015 at 5:56 pm #26774

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi, please provide FTP and i will be able to test a tool to fix this.

    Thanks,

    Stiofan

    January 8, 2015 at 8:48 pm #26795

    sfamilia
    Buyer
    Post count: 82
    This reply has been marked as private.
    January 9, 2015 at 2:21 pm #26833

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for the info.

    The problem was caused by your price packages having a category limit of zero: 0

    I only changed 2 price packages please check the rest.
    I have also created a tool that fixed this problem for you and i have run it so all your listings should be fixed now.

    Thanks,

    Stiofan

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