Problem with GD Details

This topic contains 18 replies, has 3 voices, and was last updated by  Alex Rollin 5 years ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • November 21, 2019 at 11:28 am #518100

    kikkstart
    Free User
    Post count: 10

    I have just taken over support of this site which was built by someone else and could do with some help.

    Please look at https://www.emmett-uk.co.uk/find-an-emmett-therapy-practitioner/

    If I click on any of the icons, I get a thumbnail of the practitioner. For the purposes of this ticket, try the icon on the extreme right-hand side – Zena Hayward. The URL is https://www.emmett-uk.co.uk/practitioners/united-kingdom/norfolk/great-yarmouth/emmett-technique-practitioner/zena-hayward/

    You’ll see that the image is a ridiculously large size and also that none of the editorial details on the corresponding WordPress page have been captured.

    I understand that the info is drawn from the GD Details page which currently lists the following shortcodes:

    [gd_add_listing show_login=”1″]
    [gd_notifications]
    [gd_post_images type=’slider’ ajax_load=’true’ slideshow=’true’ show_title=’true’ animation=’slide’ controlnav=’1′ ]
    [gd_single_taxonomies]
    [gd_single_tabs]
    [gd_single_next_prev]

    Can you advise what is going wrong and how can I reduce the image size.

    Thanks in advance.

    November 21, 2019 at 1:10 pm #518117

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Thanks for your post. You can adjust the size of the slider using the custom CSS code below. Feel free to adjust the width to your liking and insert the code into WP > Appearance > Customize > Additional CSS.

    .geodir-post-slider {
    max-width: 1000px!important;
    margin: 0 auto!important;
}
    November 21, 2019 at 1:44 pm #518127

    kikkstart
    Free User
    Post count: 10

    Thanks Kor, but unfortunately that has made no difference whatsoever, even though I adjusted the width to 600px in the Additional CSS.

    See:
    https://www.emmett-uk.co.uk/practitioners/united-kingdom/norfolk/great-yarmouth/emmett-technique-practitioner/zena-hayward/

    Any other ideas?

    November 21, 2019 at 2:08 pm #518129

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Thanks for your reply. I don’t see the code on your Website. Kindly share your Website WP admin access here in private reply and we’ll check on this.

    November 21, 2019 at 2:27 pm #518136

    kikkstart
    Free User
    Post count: 10
    This reply has been marked as private.
    November 21, 2019 at 2:32 pm #518137

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    GDV2 has a wide variety of options for HOW you can update tempaltes, but, the issue on your details page is that the template does need an update.

    You can do all of that with custom code, but, instead, why not use your theme optiosn to change the page template for the GD Details page.

    This page shows you how to edit the GD Details template as a WP Page
    https://wpgeodirectory.com/docs-v2/templates/details/

    You can also use a builder to do a layout for the details template:
    https://wpgeodirectory.com/docs-v2/integrations/builders/

    GeoDirectory itself comes with a set of shortcodes but GD doesn’t come with preset page layouts. You can switch to one of our themes if you need that, but your theme should also have some variety of sidebars and template layouts included.

    Try starting here to review view GD works:
    https://wpgeodirectory.com/docs-v2/geodirectory/getting-started/

    November 21, 2019 at 3:29 pm #518163

    kikkstart
    Free User
    Post count: 10
    This reply has been marked as private.
    November 21, 2019 at 3:51 pm #518167

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    November 21, 2019 at 4:04 pm #518169

    kikkstart
    Free User
    Post count: 10
    This reply has been marked as private.
    November 24, 2019 at 5:35 pm #518491

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    November 25, 2019 at 9:47 am #518589

    kikkstart
    Free User
    Post count: 10
    This reply has been marked as private.
    November 25, 2019 at 2:18 pm #518618

    kikkstart
    Free User
    Post count: 10
    This reply has been marked as private.
    November 25, 2019 at 2:33 pm #518621

    Kor
    Moderator
    Post count: 16516

    Hi John,

    Thanks for letting us know. Have a nice day!

    December 2, 2019 at 12:37 pm #519499

    kikkstart
    Free User
    Post count: 10

    Hi again Kor

    Is there any way to widen the width of the map key (bottom right of the map) on this page – https://www.emmett-uk.co.uk/find-an-emmett-therapy-practitioner/

    The words ‘Emmett Practitioner’ are falling on two lines and I’d like to correct this.

    Also, is it possible to set the map default so that nothing shows on the map at all, until one of the three categories is ticked.
    At the moment, the default seems to be that all categories show.

    Thanks in advance.

    John

    December 2, 2019 at 3:19 pm #519546

    Kor
    Moderator
    Post count: 16516

    Hi John,

    Thanks for your reply. You can use the custom CSS code below to fix the width issue. 

    ul.treeview.main_list.geodir-map-terms {width:200px;}

    When generating the map shortcode https://wpgeodirectory.com/docs-v2/design/maps/ , you can “Tick/Untick Categories on Map” using the option shown in the attached screenshot.

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 19 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount