Problem With Membership Renewal

This topic contains 8 replies, has 3 voices, and was last updated by  Stiofan O’Connor 6 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • November 24, 2017 at 6:04 am #406586

    Ignacio
    Buyer
    Post count: 18

    I enter my card payment and it tells me Error to contact support?

    I need the 4 month membership + BLACK FRIDAY 2017 40% discount on all downloads

    November 24, 2017 at 9:12 am #406600

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    We have received your request and will check on this right away!

    November 24, 2017 at 11:38 am #406615

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    What error do u receive?

    Thanks,

    Stiofan

    November 29, 2017 at 2:58 pm #407428

    Ignacio
    Buyer
    Post count: 18
    This reply has been marked as private.
    November 29, 2017 at 4:54 pm #407459

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    @Ignacio i have refunded the more expensive renewal, FYI you will have to use the new licence keys in your account are for future updates.

    Thanks,

    Stiofan

    November 29, 2017 at 5:00 pm #407463

    Ignacio
    Buyer
    Post count: 18

    Got it! Thank you, guy, are good!

    November 29, 2017 at 5:02 pm #407464

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    🙂

    November 29, 2017 at 5:07 pm #407469

    Ignacio
    Buyer
    Post count: 18

    I have a quick question We purchased GeoDirectory Category List Addon a while back. I don’t see license
    in my list?

    November 29, 2017 at 5:15 pm #407473

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    it should be there without a licence, the author did no implement our licencing system, if you don’t find it in your download list just let me know.

    Thanks,

    Stiofan

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket