Problems uninstalling GeoDirectory and Plugins

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Author

Posts
April 21, 2020 at 4:53 pm #541633

Jose Veiga
Free User

Post count: 5

Hi,

I removed all GeoDirectory installations, including plugins, however, some questions arose:

– Plugin: “GeoDirectory Ajax Duplicate Alert” – I try to eliminate this plugin and it gets busy saying that it is eliminating and never ends. If I refresh the page, the plugin stays there.
(image attached).
How can I remove it permanently?

– Database: I verified that, after removing the plugins, the tables remain in the database. Can I delete these tables without any risk or should I do otherwise?
(image attached).

Thanks.

Best regards,
Jose Veiga

April 21, 2020 at 5:06 pm #541636

Kor
Moderator

Post count: 16516

Hi Jose Veiga,

Thanks for your post. It’s not advisable to temper with your server database tables. But I’ll forward this to a developer for a second opinion.

April 21, 2020 at 5:21 pm #541640

Jose Veiga
Free User

Post count: 5

Hi Kor,

Thanks. I will be waiting for your feedback.

April 21, 2020 at 5:39 pm #541642

Alex Rollin
Moderator

Post count: 27815

Try using the uninstall options to remove the tables.
Install, reactivate, then visit GD – Settings – Uninstall to set the options there.

April 21, 2020 at 7:08 pm #541664

Jose Veiga
Free User

Post count: 5

All plugins or core?

April 22, 2020 at 12:07 am #541703

Alex Rollin
Moderator

Post count: 27815

Any plugins for which you want to remove the data

April 22, 2020 at 9:48 am #541799

Jose Veiga
Free User

Post count: 5

Ok, thanks.

April 22, 2020 at 1:55 pm #541849

Naveen Giri
Moderator

Post count: 1559

Hi Jose,

Let us know if you still face any issues.

Regards
Naveen
Author

Posts