problems wit events in social importer

This topic contains 8 replies, has 2 voices, and was last updated by  Paolo 9 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • March 10, 2015 at 6:40 pm #33561

    dynamic
    Free User
    Post count: 51

    hi..
    i have just updated geodirectory and all the addons…
    i want to use social importers for events and doesn’t run..
    i send a image…

    for example i past some social url like this:
    https://www.facebook.com/events/1426150657678639/

    and on the screen i seee a error 111.

    March 10, 2015 at 7:00 pm #33568

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    was it working before? I can’t recreate this in our demo, it still works fine.

    Are your facebook settings correct? Is the token still valid?

    Please provide a URL and wp admin credentials and we will have a look.

    Thx

    March 11, 2015 at 8:49 am #33611

    dynamic
    Free User
    Post count: 51
    This reply has been marked as private.
    March 11, 2015 at 5:47 pm #33689

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you didn’t connect the app after adding the facebook app id and token, this made the token expire and GD wasn’t able to refresh it.

    See image attached.

    On top your settings (wrong)
    At the bottom correct settings.

    The button connect app should say refresh token and down at the bottom you should have details about the token:

    Facebook Access Token Active, expires: March 17, 2015, 10:23 pm

    Let us know how you go… In the mean time I’ll set this as solved.

    Thanks

    March 11, 2015 at 7:24 pm #33716

    dynamic
    Free User
    Post count: 51

    ok , so i undestand i will try..
    i have another problem with the autocompleter form the add listing..
    because doesn’t run the street suggestion.. ??
    since the updated when i write a street in the box there were a suggestion about the city.. not now.. what could be? ..

    March 11, 2015 at 7:59 pm #33719

    Paolo
    Site Admin
    Post count: 31206

    That is a multilocation setting. Down at the bottom… If checked it is disabled.

    Let us know,

    Thx

    March 12, 2015 at 4:03 pm #33812

    dynamic
    Free User
    Post count: 51

    hi,,, i have differents problems since the updates of the new gedirectory..
    so the firts..
    1) social importor doesn’t run , i have now already connected the facebook add
    because in social importer there are the senses “token refresh”

    2) the map has desappeared in add listing.. i don’t undestand why
    3) the autocompleter in add listing doesn’t run. ( this is multilocation and i have
    already dissabled the bottom .. as the image i send)..

    March 12, 2015 at 8:05 pm #33854

    Paolo
    Site Admin
    Post count: 31206

    EDITED

    Didn’t notice they were few replies above.

    I’m checking now…

    March 12, 2015 at 8:13 pm #33858

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’ve just tested and everything seems to work to me.

    The facebook event above was imported, map is there and address automcpleter works.

    Try simply clearing your browser cache and try again.

    Let me know,

    Thx

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket