40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Problems with Set Default Location

This topic contains 11 replies, has 5 voices, and was last updated by  Guust 7 years, 11 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • November 30, 2017 at 6:38 pm #407651

    Birgit Wilde
    Expired Member
    Post count: 236

    Hi, I am just trying to get familiar with the free version of Geodirectory. The video showing the basic setup says one must first set the default location (before importing dummy data ,etc.).
    So I select the country (Germany), insert my city and region, but nothing happens. It only says “No Records Found”.

    I already have cleared the cache but still have this problem.
    Can anyone help me with this?

    November 30, 2017 at 7:51 pm #407656

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Did you already complete the steps leading up to setting the default location?

    Did you set the pin on the map?The LatLon fields cannot be blank.

    https://wpgeodirectory.com/docs/basic-installation/

    Is the map loading?

    Did you create a category?

    December 1, 2017 at 10:52 am #407726

    Birgit Wilde
    Expired Member
    Post count: 236

    Hi Alex, thank you for the quick reply.

    The map is not loading at all (see attached screenshot), so I cannot set a pin on it. LatLon fields are filled with some data – not from me.

    I had tried to import dummy data and create categories before and then learned from the video that the default location must be set first. So I deleted imported dummy data and settings I have made so far to set the default location – but it won’t work.

    Maybe it doesn’t work because of some strange settings I have made before. So I tried to uninstall and re-install GD in order to start new from scratch. But whenever I re-install GD, all my old settings are back. I have already cleared all caches (those that I am aware of) but the problem stays.

    Hope you can help me 🙂

    December 1, 2017 at 12:51 pm #407746

    Guust
    Moderator
    Post count: 29970

    Please post WP admin and URL in a private reply and we will check your settings.

    Did you add a Google Map API key: https://wpgeodirectory.com/docs/add-google-api-key/

    Delete the latitude and longitude, they will be automatically populated, see https://wpgeodirectory.com/docs/basic-installation/#defloc and https://wpgeodirectory.com/docs/core-location/

    There is no need to enter the latitude or longitude.

    Thanks

    December 1, 2017 at 6:09 pm #407814

    Birgit Wilde
    Expired Member
    Post count: 236
    This reply has been marked as private.
    December 1, 2017 at 7:33 pm #407829

    Paolo
    Site Admin
    Post count: 31211

    Without Google Maps API you cannot set the default location. Please try to do that 1st from GeoDriectory > Design > Map.

    You can follow this doc, its extremely easy: https://wpgeodirectory.com/docs/add-google-api-key/

    Let us know how it goes,

    Thanks

    December 17, 2017 at 3:26 pm #409814

    Birgit Wilde
    Expired Member
    Post count: 236
    This reply has been marked as private.
    December 17, 2017 at 5:11 pm #409820

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    December 17, 2017 at 6:42 pm #409827

    Birgit Wilde
    Expired Member
    Post count: 236

    Great, thank you.
    The API key seems to work now, at least – when setting the default location – the Map shows up for a split second. Then it disappears and the system shows the message, that Google Map cannot be displayed on this website – technical details you can see in your Java Script Console (see screenshot attached).

    Do you know, where I find this Console and how I can debug it?
    I do not know anything about Java 🙁

    Thank you for your feedback.
    Best regards
    Birgit

    December 17, 2017 at 10:37 pm #409834

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    December 19, 2017 at 12:34 pm #410008

    Birgit Wilde
    Expired Member
    Post count: 236

    Excellent. Now it works. Rather with Google but FireFox – but it works 🙂
    thanks a lot and Merry Christmas 🙂

    December 19, 2017 at 1:19 pm #410012

    Guust
    Moderator
    Post count: 29970

    Good to hear it is all working now.
    Merry Christmas and a happy new year too, from all of us 🙂

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket