Publish & Pay – without selecting payment method

This topic contains 6 replies, has 3 voices, and was last updated by  Paolo 8 years, 10 months ago.

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  • #43707

    adyp
    Expired Member
    Post count: 496

    Hello,

    I am testing the registration and payment process on my site and have found a problem.

    I have set up paid pricing packages for the main category and set up ‘pre-bank payment’ as my only payment method. When I register as a new user and attempt to add a listing it goes fine until, having checked the preview, I press the ‘Publish and Pay’ button without having selected the only payment method radio button – I know I should have selected one, but I expect some people will do as I just did (hence my testing what happens).

    The next page that appears is the add listing (defaulted as free package) with no information added (no draft listing has been published). I can see users getting frustrated (even if it is their own mistake) at having to add everything again – and without an explanation of why.

    My question is this: for paid packages, could it be set up so that if the ‘Publish and Pay’ button is pressed (at preview stage) when a payment method has not been selected then a message such as ‘You must select a payment method’ comes up and no progress can be made from the page?

    Thanks.

    #43712

    Guust
    Moderator
    Post count: 29970

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    #43719

    adyp
    Expired Member
    Post count: 496

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    #43771

    Paolo
    Site Admin
    Post count: 31206

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    #43773

    Paolo
    Site Admin
    Post count: 31206

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    #43792

    adyp
    Expired Member
    Post count: 496

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    #43832

    Paolo
    Site Admin
    Post count: 31206

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