Purchased Add Ons enable, work for a little bit then disable

This topic contains 4 replies, has 2 voices, and was last updated by  Kor 6 years, 1 month ago.

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  • #425065

    Andrew Bills
    Free User
    Post count: 17

    So I decided to take the plunge and we would include this functionality on our site. I only need a couple of the plugins so elected to only purchase those (multi location + social importer, even though only really need that first one).

    I download the plugin zips, I install them manually, I get told to install WP easy update which I also do, I activate the easy update which is the only way to get to the license key entry… I do that. I enter the keys, the plugins are active, I try to use them and a few minutes later they are disabled again including the wp easy updater that is required to have the plugins.

    There are caching plugins and CDNs etc. Those are set not to cache the /wp-admin/ sections.

    #425066

    Andrew Bills
    Free User
    Post count: 17
    This reply has been marked as private.
    #425068

    Kor
    Moderator
    Post count: 16516

    Hi Andrew,

    I’ve just inspected your Website and it looks like the Cache plugin is causing the said issue. It seems to work when I deactivated it. Could you please check now?

    Thanks!

    #425086

    Andrew Bills
    Free User
    Post count: 17

    Looks like it is on, well they were all off when I went in but then I tried to disable the cache like you said before enabling the wp updater thing, that then wanted an update. After that seems to be holding right now. Before it would stay for a few minutes while I tried to work with it so Ill just watch it for now.

    #425088

    Kor
    Moderator
    Post count: 16516

    Hi Andrew,

    Alright then, let us know how it goes.

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