Purchased GeoDirectory Renewal License Not active

Hi Nicole,

your account has the status of free user, the license used on your website is for another user: https://wpgeodirectory.com/support/members/edwardwhitehead and the license is activated for another website: amazondance.ch, not for your current website.

If you and edwardwhitehead work together, please ask him to share his username and password to ask for support and avoid using a free user.

If you are not, please explain how you got those licenses.

Thanks

Hi,

you will need to ask him to pass you the username and credentials of the account who purchased the licenses.

Next you need to deactivate and reactivate all licenses to add the new URL to the active websites.

Thanks

Hi,

if you have a receipt that proves that you bought the subscription with your paypal account or credit card, we will change the email associated with that account so that you can reset the password and access the download area.

Let us know,

Thanks

info [at] wpgeodirectory.com