Quite a few Problems

This topic contains 11 replies, has 3 voices, and was last updated by  Guust 6 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • May 22, 2017 at 9:05 pm #379574

    Gautam Kukreja
    Buyer
    Post count: 114

    Don’t know what’s wrong! Suddenly some of the theme features began malfunctioning.I mean now they don’t work properly.Some being the advanced search,ratings star icon not shown while rating and a few more.I assume this has happened with the Theme’s recent updates.PLEASE HELP!

    May 22, 2017 at 9:28 pm #379579

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details in a private reply so we can check things out for you. Thanks.

    May 22, 2017 at 9:32 pm #379583

    Gautam Kukreja
    Buyer
    Post count: 114
    This reply has been marked as private.
    May 22, 2017 at 9:51 pm #379590

    Guust
    Moderator
    Post count: 29970

    There is some error with GD Booster, I turned it off for now, and will get a developer to look at that.
    Thanks.

    May 22, 2017 at 9:54 pm #379591

    Gautam Kukreja
    Buyer
    Post count: 114

    Please try to fix it asap because it is affecting my site users!

    May 23, 2017 at 3:20 am #379615

    Guust
    Moderator
    Post count: 29970

    Everything is working for the moment, is it not? A developer will have a look in a few hours at the GD Booster issue when they come online.
    Thanks

    May 23, 2017 at 12:35 pm #379660

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Please check now, i have disabled a few unneeded plugins.

    Thanks,

    Stiofan

    June 6, 2017 at 2:29 am #381843

    Gautam Kukreja
    Buyer
    Post count: 114

    The same problems have reappeared.Please check !!

    June 6, 2017 at 1:08 pm #381911

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Did u enable any new plugins? If so please disable them to check.

    Stiofan

    June 25, 2017 at 4:09 pm #384685

    Gautam Kukreja
    Buyer
    Post count: 114

    I did not activate any more plugins.My site is behaving weird its not doing anything when we click on the my account “person” icon on mobile and a whole lot more of problems are there.Please check it!

    June 25, 2017 at 9:33 pm #384694

    Guust
    Moderator
    Post count: 29970

    I have disabled GD Booster again, and alerted Stiofan.

    June 25, 2017 at 9:37 pm #384695

    Guust
    Moderator
    Post count: 29970

    Please update all your addons and themes. Both your parent theme and child theme need updating, and you are running older versions of the GD addons with the latest core file. That may well be the reason for the errors.
    Make sure to merge any changes you have made to your child theme.

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket