Ratings stars not appearing unless mouse over

This topic contains 5 replies, has 3 voices, and was last updated by  Kor 6 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #412275

    Henry Wythe
    Full Member
    Post count: 40

    Hi, I think this is a bug in the theme. The review stars only show up if you mouse over them. Unfortunately it’s not intuitive. The workflow is:

    OPen a listing in the front end
    Click on the reviews tab
    It shows “rate this place (overall)” Underneath that is a box labelled ‘review text’
    The intuitive thing is to click in the box and type something, then click ‘post review’
    Then you get an error message.”Please select star rating, you can’t leave a review without stars.”
    But you can’t see the stars. There is no visible indication of where you should click on stars – the note ‘rate this place (overall) looks like it’s just a heading.

    The normal person would just quit. If you fiddle around with the mouse you suddenly discover the stars show up if you put the cursor into just exactly the right place on the page. I have no idea how many people would figure that out. It took me two reloads of the page.

    My suggeston is to show gray stars in the background, they turn gold when you hover over them.

    #412280

    Kor
    Moderator
    Post count: 16516

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #412389

    Henry Wythe
    Full Member
    Post count: 40
    This reply has been marked as private.
    #412401

    Alex Rollin
    Moderator
    Post count: 27815

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #412485

    Henry Wythe
    Full Member
    Post count: 40
    This reply has been marked as private.
    #412497

    Kor
    Moderator
    Post count: 16516

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket