Recover GD account membership

This topic contains 1 reply, has 2 voices, and was last updated by Paolo 4 years, 11 months ago.

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Tagged: logging in, previous account

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June 5, 2019 at 6:23 pm #491041

tatzpages
Free User

Post count: 13

I cannot find how to create my own post to ask my own question. I had a moderator that was in control of my site. I have since taken over. I created a new login to GEODIRECTORY since I was not able to locate the previous account. I now cannot see the previous purchase history etc. How can I locate the previous account so i can login using it?
I included screenshots to show you the info from my previous account. Hope this helps.

June 5, 2019 at 8:34 pm #491079

Paolo
Site Admin

Post count: 31206

Hi,

The images attached will not help us identify your account. Those are screenshots of the backend of your site.

We need either the email address used to create the account or first name and last name of the person who did the original purchase.

Thank you
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