Redirect errors from GD causing major issues

This topic contains 4 replies, has 3 voices, and was last updated by  Paolo 8 years, 11 months ago.

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  • #42236

    ethanoltom
    Buyer
    Post count: 1

    Hello,
    I have a WP site that is running with BuddyPress. I love your directory and installed the free version using it for a week or so with no issues. Since the last update, whenever I try to click on a member on the Members Page, a group on the Groups page or any part of any member’s Profile using Chrome I get the message that “This webpage has a redirect loop” and “ERR_TOO_MANY_REDIRECTS”. When I try to do the same thing when using IE I get “This page can’t be displayed”. Currently I have deactivated GD and my site is back to normal but I would really like to use the GD plugin on my site!

    Any direction would be greatly appreciated.

    I am running
    WordPress 4.2.2
    BuddyPress 2.2.1
    GeoDirectory 1.4.8
    and my website address is http://www.ethanolnetworks.com

    Thanks,
    Tom

    #42242

    Simone
    Expired Member
    Post count: 3515

    Hi Tom,I tried with Safari and Chrome, and it works fine. What I did:

    – home page
    – clicked on Members
    – Clicked on the username “site admin”
    – clicked on the tabs “Groups”
    – clicked on the group “M3 T.E.A.M.”
    all works fine, please try to delete the cache in your browser.
    A run with the GD Tools wouldn’t be bad either 🙂

    #42270

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please provide username and password in a private reply and we will have a look.

    Thanks

    #42290

    ethanoltom
    Buyer
    Post count: 1
    This reply has been marked as private.
    #42374

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you didn’t have GD pages in place (GeoDirectory >> Permalinks). We ran the GD Tool to fix GD Pages and now everything works again.

    Let us know if we can help with anything else.

    Thanks

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