Register & Forgot password link not working

This topic contains 9 replies, has 3 voices, and was last updated by  Nicolas Antoine 4 years, 10 months ago.

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  • June 27, 2019 at 7:25 am #495094

    Nicolas Antoine
    Free User
    Post count: 37

    Hello GD team,

    I would need your support to make gd-account-nav works properly.
    In this login/logout navigation, there is also two other possibilities : Register and Lost password (see screenshot), but in my case when clicking on them it does not work. It brings me to the home page every time. Seems the url is not the right one (*/wp-login.php?action=register / */wp-login.php?action=lostpassword )…

    Many thanks in advance.

    June 27, 2019 at 8:21 am #495101

    Alex Rollin
    Moderator
    Post count: 27815

    We are looking into that, thanks for your patience while the developers look for a solution.

    June 27, 2019 at 8:29 am #495103

    Alex Rollin
    Moderator
    Post count: 27815

    Are you using a different plugin for login?
    If you have no other plugin or UWP the links should work.
    If you are using a different plugin, then you may need to consult that plugin author as to how to filter additional login or register links.

    June 29, 2019 at 7:35 am #495403

    Nicolas Antoine
    Free User
    Post count: 37

    Hello Alex,

    I am not using a specific plugin for login purpose. But indeed I have plugins installed.

    June 29, 2019 at 7:35 am #495404

    Nicolas Antoine
    Free User
    Post count: 37
    This reply has been marked as private.
    June 29, 2019 at 11:04 am #495417

    Nicolas Antoine
    Free User
    Post count: 37

    Ok I think I found the plugin which is causing that.

    Apparently it is coming from WC Marketplace.

    June 29, 2019 at 11:57 pm #495482

    Alex Rollin
    Moderator
    Post count: 27815

    OK! Let us know how it goes

    July 1, 2019 at 9:17 am #495609

    Nicolas Antoine
    Free User
    Post count: 37

    Hello Alex, so I found the time to check if the issue was coming from this plugin. But apparently it is not…

    Do you have another idea ?

    July 1, 2019 at 10:08 am #495622

    Naveen Giri
    Moderator
    Post count: 1559
    This reply has been marked as private.
    July 3, 2019 at 6:34 am #496013

    Nicolas Antoine
    Free User
    Post count: 37

    Hello Naveen,

    Thank you for this hint. I found the issue, it was caused by the plugin Protect WP-Admin.

    I deactivate it and now it is working fine.

    Thank you for your support. Case closed 🙂

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