registration emails not sent

This topic contains 1 reply, has 2 voices, and was last updated by  Paolo 8 years, 7 months ago.

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  • #56906

    Steve
    Full Member
    Post count: 1019

    The emails are not being sent to new registrants. Thus, they are attempting to login in and fail too many times getting locked out.

    Instead, they are in the pending activation in the Super Admin area. This is not what I was hoping to have happen. And, this is a multisite network.

    How do I fix this problem please?

    Kind regards,

    Urgent.

    #57006

    Paolo
    Site Admin
    Post count: 31206

    HI,

    Are any other email from the system delivered? For example, you as an admin, do you get a notification when a new comment is added on your website?

    If you don’t get any email, you’ll probably need an SMTP plugin.

    There are plenty of topics about this if you want to have a look: https://wpgeodirectory.com/support/search/?bbp_search=SMTP

    Let us know how you went,

    Thanks

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