Renew Listing Notification

This topic contains 1 reply, has 2 voices, and was last updated by  Alex Rollin 4 years, 6 months ago.

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  • #521071

    Kathy Geisler
    Lifetime Member
    Post count: 313

    Hi,

    I have two issues with renew listing.

    When I receive an email for renew listing and click on the link to renew I am taken to the original listing form. On top of the form is a message banner that says:

    “Hey, we found a post you started earlier and are showing it below. If you would prefer to start again then please click here to remove this revision.”

    While I have seen this notification after starting a listing and returning to the site later, it seems confusing to receive this when a user is being redirected to renew. I am wondering if there is a distinction in the software for when someone is being directed to a listing specifically to renew.

    My second issue is that I also received a renew listing notification for a listing I only recently renewed. Granted I will need to test this further now, but I have had this happen before and I wonder if this is something that is known to happen.

    Thank you!!!

    #521111

    Alex Rollin
    Moderator
    Post count: 27815

    There is not a distinction, it is the same behavior for renewals, and if you visited that page recently then there may, as the notification says, be an existing revision available.

    For the renewals of recently renewed listings issue, if you find a way to recreate it please let us know.

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