Renewal emails being sent for a monthly recurring listing with no expiry

This topic contains 1 reply, has 2 voices, and was last updated by Paolo 7 years, 5 months ago.

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Tagged: emails, expires, expiry, recurring, renewal

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November 8, 2016 at 10:09 am #300032

Paula Bellis
Expired Member

Post count: 10

Hi,

I have set up a monthly recurring payment packages with 1 month free trials. The people who have added their paypal details are getting sent an email as their first month is coming to an end.

I can see that if I untick the recurring payment option there is an exiry box (number of days). If i set this to zero and save, it resets itself at 30 again.

Can you help please?

Thanks
Paula

November 8, 2016 at 7:19 pm #300339

Paolo
Site Admin

Post count: 31206

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