Renewal issues

This topic contains 3 replies, has 2 voices, and was last updated by  Paolo 7 years, 10 months ago.

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  • #221129

    jbissitt
    Expired Member
    Post count: 90

    Hi guys,

    I got an email and renewed for 12 months via Paypal. The problem is on my login it is not showing renewal?

    Also I have this installed on all 40 sites, is there anything else I need to do or will this just update automatically? I have put the keys into auto updates and this has been OK, do I need to do anything?

    #221229

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    that should be because your old membership is not up yet.

    Did you try to update the plugins? The system doesn initiate the auto updates on his own.

    It requires the you launch the update for each plugin.

    Let us know,

    Thanks

    #221230

    jbissitt
    Expired Member
    Post count: 90
    This reply has been marked as private.
    #221236

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    not really, other than updating the plugins.

    Thanks

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