Renewed membership but got charged again

This topic contains 3 replies, has 3 voices, and was last updated by  Stiofan O’Connor 4 years, 2 months ago.

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  • February 8, 2020 at 1:04 pm #529448

    Jreth Ws
    Expired Member
    Post count: 51

    Hi, I cant find any place to submit ticket. I have renewed my membership in January when you were having promotion. Your system charged me full renewal transaction again for my yearly membership. Can you please help me to rectify please?
    Thanks

    February 8, 2020 at 1:22 pm #529450

    Guust
    Moderator
    Post count: 29970

    I’ll get Stiofan to have a look at your membership payments.
    Thanks

    February 9, 2020 at 2:19 pm #529530

    Jreth Ws
    Expired Member
    Post count: 51

    Thanks very much Guust.

    February 10, 2020 at 11:08 am #529646

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    I have canceled and refunded the latest charge now.

    Thanks,

    Stiofan

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