Reoccurring payments

This topic contains 34 replies, has 5 voices, and was last updated by  Guust 5 years, 7 months ago.

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  • #446214

    Spiritualism New Zealand
    Free User
    Post count: 53

    I installed WP Crontrol – I can’t see a cron job for invoicing?

    Login with the details in a previous message, Tools > Cron Events

    #446277

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #446279

    Alex Rollin
    Moderator
    Post count: 27815

    Your question is “Why are invoices not being generated?”

    Before a listing expires, the owner is sent the pre-expiry notifications.
    The listing owner can then follow the link to renew the listing.
    When the user clicks through to renew, they are taken to the checkout page.
    Once the user selects a payment method, then the invoice is generated.

    The only other way to generate an invoice for the listing is to set the listing to draft mode and manually generate the invoice.

    It is possible to test this to make sure it is working correctly. Imagine a 30 day price package with ID 56. Set pre-expiry notification to 1 day (before).

    1) Submit Listing for package id 56
    2) Checkout with prebank transfer
    3) Imagine receiving payment via bank transfer
    4) Marks invoice as paid
    5) Listing will be activated for 30 days. Change expire date to tomorrow through WP Backend (edit listing).
    6) Go to GeoDirectory – GD Tools – Run Expiry Check
    7 ) Pre-expiry notification email will be sent to you
    8) View the listing as the listing owner and review the options for renewal on the listing.

    If that is not working, then let us know

    #447734

    Spiritualism New Zealand
    Free User
    Post count: 53

    I was under the impression an invoice would generate, not a link for someone to click to generate an invoice.

    We’re going to continue to use Geo Directory for the directory, but not the invoicing side, as its just not working for us.

    Our payments add-on has just renewed (which I’ve now cancelled) – can this be refunded?

    #447772

    Guust
    Moderator
    Post count: 29970

    Please review the refund page at https://wpgeodirectory.com/refund-policy/

    Thanks

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