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Resource Limit is Reached

This topic contains 83 replies, has 5 voices, and was last updated by  Giri 7 years ago.

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  • March 14, 2017 at 9:21 am #367104

    timgtheo
    Full Member
    Post count: 211

    Hi there

    had problems importing places data (very slow and file not completing). Getting message “Resource Limit is reached.” I’m told by our hosting company that this is a theme/plugin issue.

    In general the site is also running very slow.

    Your assistance please.

    Regards
    Tim

    March 14, 2017 at 9:30 am #367106

    Kor
    Moderator
    Post count: 16516

    Hi Tim,

    Could you please send us login credentials and also the CSV file that you’re trying to import? We’d need to replicate it to check on this. You can post the details here using the private reply option below.

    Thanks!

    March 14, 2017 at 9:54 am #367113

    timgtheo
    Full Member
    Post count: 211
    This reply has been marked as private.
    March 14, 2017 at 6:08 pm #367290

    Paolo
    Site Admin
    Post count: 31206

    Hi Tim,

    I guess you are using a shared hosting plan, because there are at least another 112 website hosted on the same server: http://viewdns.info/reverseip/?host=ukhangoutcommunity.com&t=1

    That’s why the website is so slow and also why the CSV file upload is making it reach resource limit.

    Please see: https://wpgeodirectory.com/docs/server-requirements/

    Thanks

    March 14, 2017 at 6:09 pm #367291

    Paolo
    Site Admin
    Post count: 31206

    ps. w3 total cache isn’t compatible with GeoDirectory…

    March 14, 2017 at 9:59 pm #367337

    timgtheo
    Full Member
    Post count: 211
    This reply has been marked as private.
    March 14, 2017 at 10:05 pm #367339

    Paolo
    Site Admin
    Post count: 31206

    W3 Total Cache leaves a lot of files and folders behind if you don’t remove it the right way. Either install it again, disable all caches, then delete all caches and finally deactivate the plugin and delete it. Or access your website server via FTP and delete anything cache related in wp-content (files and folders).

    There is no service nor plugins that will solve your problem other than upgrading to a non shared hosting plan. FYI

    Thanks

    March 14, 2017 at 10:55 pm #367355

    timgtheo
    Full Member
    Post count: 211
    This reply has been marked as private.
    March 23, 2017 at 12:51 am #369224

    timgtheo
    Full Member
    Post count: 211
    This reply has been marked as private.
    March 23, 2017 at 8:10 am #369251

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    March 23, 2017 at 8:55 am #369257

    timgtheo
    Full Member
    Post count: 211
    This reply has been marked as private.
    March 23, 2017 at 9:39 am #369264

    Kor
    Moderator
    Post count: 16516

    Hi Tim,

    You please update all the GD plugins and see if it fixes the issue? If the issue persists, deactivate all the non-gd plugins and let us know how it goes.

    Thanks!

    March 23, 2017 at 10:23 am #369268

    timgtheo
    Full Member
    Post count: 211
    This reply has been marked as private.
    March 23, 2017 at 12:11 pm #369292

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    You will see that message about no automatic updates if no licence key is added on the main site.

    We will be releasing an update plugin soon that will allow updates as normal for multisite.

    As for running out of resources, what is your current server spec and php memory limit?

    Thanks,

    Stiofan

    March 23, 2017 at 1:25 pm #369303

    timgtheo
    Full Member
    Post count: 211
    This reply has been marked as private.
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