Review options is not working for my theme

This topic contains 10 replies, has 4 voices, and was last updated by  Guust 7 years, 1 month ago.

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  • #439156

    Ara 8
    Expired Member
    Post count: 29

    Hello,
    reviews options is not working for my theme “Herald”. How can I resolve this problem?

    #439161

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details in a private reply and we will have a look for you.
    Thanks

    #439162

    Alex Rollin
    Moderator
    Post count: 27815

    We would be happy to take a look at your settings to see if we can find the problem.

    Please be sure to have completed all the steps for configuration, and do check to see that your plugins are all up to date.

    https://wpgeodirectory.com/docs/installing-addons/#updates

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

    Add listing URL where we can see the issue:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    #439916

    Ara 8
    Expired Member
    Post count: 29
    This reply has been marked as private.
    #439918

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I checked a listing, and comments are not enabled.

    To enable reviews, first enable comments on old posts individually, and then adjust the WP Settings at

    WordPress – Settings – Discussion

    Those options control who can leave a comment/review

    Once those are enabled, review your GD settings again to adjust the settings as you like:

    https://wpgeodirectory.com/docs/multiratings-and-reviews-add-on-overview/

    #440071

    Ara 8
    Expired Member
    Post count: 29
    This reply has been marked as private.
    #440073

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #440209

    Ara 8
    Expired Member
    Post count: 29
    This reply has been marked as private.
    #440216

    Guust
    Moderator
    Post count: 29970

    You have this CSS as part of your theme:

    #respond {display: none;}

    That is hiding the forms.

    I have added some CSS to overwrite that at GD > Design > Scripts.

    Please check now.

    PS: Only WPML is compatible with Geodirectory for multilingual sites.
    https://wpgeodirectory.com/docs/known-issues/
    See also https://wpgeodirectory.com/support/search/?bbp_search=qtranslate

    #440227

    Ara 8
    Expired Member
    Post count: 29

    Thanks, it is working now properly…

    #440228

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

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