review reply

This topic contains 1 reply, has 2 voices, and was last updated by  Giri 8 years, 2 months ago.

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  • March 20, 2016 at 5:39 pm #143368

    D.D
    Buyer
    Post count: 199

    Hi,

    When the author of a listing replies to a review no email is sent to the reviewer. How can I get the system to alert the reviewer that the business owner has replied to their review?

    In the activities widget as it stands, when a business owner / admin responds to a review the recent activities widget reads as ‘Admin/Owner’ wrote a review for ‘business name’. Whereas I would prefer if it read like ‘admin/owner’ has ‘responded to’/’commented on’ a review on ‘business name’

    Are these Items that I’ve perhaps failed to activate in settings or can be updated somehow?

    Cheers!

    March 21, 2016 at 8:53 am #143605

    Giri
    Expired Member
    Post count: 3155

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We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket