Reviews not sorting from Highest to Lowest

This topic contains 5 replies, has 3 voices, and was last updated by  frantletle 9 years, 2 months ago.

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  • #32338

    frantletle
    Full Member
    Post count: 91

    It shows the lower ratings first (I only have two listings with ratings)

    #32339

    frantletle
    Full Member
    Post count: 91
    This reply has been marked as private.
    #32360

    Guust
    Moderator
    Post count: 29970

    Are you using the latest plugins?
    It used to sort by highest ratings instead of by highest AVERAGE rating.
    I thought that was fixed in the latest version.

    The first one has 6.5 stars, or 3.25 avg (2 ratings).
    The second listing has 4 stars or 6 avg (1 rating only).

    Can you confirm you are using the latest plugins? Then I will add it back on the bug list.

    #32382

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    that’s because we use a weighted algorithm for the rating system, based on the bayesian equation. (which is what most rating system do today).

    The whole point is to avoid that a new listing with only one or two 5 stars rating, could be on top of a listing with 45 5 stars and 5 4 stars for example.

    When you have few rating it can look akward, but it’s the best system once you start having more reviews.

    Thanks

    #32383

    Paolo
    Site Admin
    Post count: 31206

    p.s. to test if I’m right or wrong, simply try adding a second 4 stars to the second listing and it should be enough to push it on top.

    Thx again

    #32435

    frantletle
    Full Member
    Post count: 91

    That works! Thanks. Bayesian rocks.

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