Reviews tab shows blank space

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September 21, 2019 at 8:59 am #509518

P O
Expired Member

Post count: 501

I just noticed that clicking the reviews tab shows nothing.

Is there a special setting or something I am missing?

Thanks.

September 21, 2019 at 9:10 am #509519

P O
Expired Member

Post count: 501

This happens since last update version 2.0.0.67.

September 21, 2019 at 10:42 am #509523

Guust
Moderator

Post count: 29970

Are comments allowed on your listings?
WP Settings > Discussion > Allow people to comment on articles.
If that’s the issue, you will also have to turn it on for already existing listings.
Let us know. Thanks

September 21, 2019 at 11:18 am #509525

P O
Expired Member

Post count: 501

Yes I have them active. Everything was showing fine before updating and now I just discover Reviews form went away.

Thanks.

September 21, 2019 at 1:38 pm #509527

Guust
Moderator

Post count: 29970

Please post the URL of a detail page where we can see the problem, and also your WP admin details in a private reply and we’ll have a look.
Thanks

September 21, 2019 at 2:41 pm #509533

P O
Expired Member

Post count: 501

Here it is how you can reproduce it in your test site.

Installation with Version 2.0.0.66 reviews load fine.

1- Drop 2.0.0.67 replacing old one.
2- Refresh.
3- Reviews are gone.

4- Drop again old version
5- Refresh
6- Reviews are back.

Thanks.

September 21, 2019 at 2:41 pm #509534

P O
Expired Member

Post count: 501

This reply has been marked as private.

September 21, 2019 at 2:58 pm #509537

Guust
Moderator

Post count: 29970

I can’t recreate that on my test site.
Please post the URL of a detail page where we can see the problem, and also your WP admin details in a private reply if you want us to have a look.
Thanks

September 21, 2019 at 3:03 pm #509539

P O
Expired Member

Post count: 501

This reply has been marked as private.

September 21, 2019 at 5:44 pm #509545

Stiofan O’Connor
Site Admin

Post count: 22956

I can’t recreate this on my test site.
I see in your child theme you have some comment form related filters, can you comment them out for testing please? (remember to clear cache).

Thanks,

Stiofan

September 21, 2019 at 6:04 pm #509547
P O
Expired Member

Post count: 501
The thing is that without touching anything and “just updating” the plugin, breaks it as you can see in the video. So the problem comes in the plugin update.

2.0.0.66 works perfectly fine.

I just did a test removing my functions and the same, there are no reviews at all with 2.0.0.67.
```
// Remove URL from comments
add_filter('comment_form_default_fields', 'my_url_filtered');
function my_url_filtered($fields)
{
  if(isset($fields['url']))
   unset($fields['url']);
  return $fields;
}
```
Thank you.
September 21, 2019 at 7:04 pm #509550

P O
Expired Member

Post count: 501

I have them commented so you can see how it is the same.

The thing here is that with the functions (which are not the problem and I have been using with all GD versions), 2.0.0.66 works fine.

There is something in 2.0.0.67 that is breaking it, as soon as it is updated, no more reviews are shown.

September 24, 2019 at 7:19 am #509915

P O
Expired Member

Post count: 501

Anything about this?

I have again my sites paused until things are fixed.

Thank you.

September 24, 2019 at 6:06 pm #510036

Stiofan O’Connor
Site Admin

Post count: 22956

I think i know what the issue might be but i’ll let you make the change…

The details settings for the theme are now inherited from the template page, so please make sure comments are enabled on the details page template.

Let us know if thats the issue.

Thanks,

Stiofan

September 24, 2019 at 6:07 pm #510037

P O
Expired Member

Post count: 501

Comments are enabled, yes.

As you can see with 2.0.0.66 works fine.
2.0.0.67 breaks it.

Without touching anything.

So the problem is another thing.

Thank you.
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