Reviews tab shows blank space

This topic contains 23 replies, has 5 voices, and was last updated by  Kiran 6 days, 14 hours ago.

  • Author
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  • #509518

    P O
    Full Member
    Post count: 384

    I just noticed that clicking the reviews tab shows nothing.

    Is there a special setting or something I am missing?

    Thanks.

    #509519

    P O
    Full Member
    Post count: 384

    This happens since last update version 2.0.0.67.

    #509523

    Guust
    Moderator
    Post count: 27869

    Are comments allowed on your listings?
    WP Settings > Discussion > Allow people to comment on articles.
    If that’s the issue, you will also have to turn it on for already existing listings.
    Let us know. Thanks

    #509525

    P O
    Full Member
    Post count: 384

    Yes I have them active. Everything was showing fine before updating and now I just discover Reviews form went away.

    Thanks.

    #509527

    Guust
    Moderator
    Post count: 27869

    Please post the URL of a detail page where we can see the problem, and also your WP admin details in a private reply and we’ll have a look.
    Thanks

    #509533

    P O
    Full Member
    Post count: 384

    Here it is how you can reproduce it in your test site.

    Installation with Version 2.0.0.66 reviews load fine.

    1- Drop 2.0.0.67 replacing old one.
    2- Refresh.
    3- Reviews are gone.

    4- Drop again old version
    5- Refresh
    6- Reviews are back.

    Thanks.

    #509534

    P O
    Full Member
    Post count: 384
    This reply has been marked as private.
    #509537

    Guust
    Moderator
    Post count: 27869

    I can’t recreate that on my test site.
    Please post the URL of a detail page where we can see the problem, and also your WP admin details in a private reply if you want us to have a look.
    Thanks

    #509539

    P O
    Full Member
    Post count: 384
    This reply has been marked as private.
    #509545

    Stiofan O’Connor
    Site Admin
    Post count: 22648

    I can’t recreate this on my test site.
    I see in your child theme you have some comment form related filters, can you comment them out for testing please? (remember to clear cache).

    Thanks,

    Stiofan

    #509547

    P O
    Full Member
    Post count: 384

    The thing is that without touching anything and “just updating” the plugin, breaks it as you can see in the video. So the problem comes in the plugin update.

    2.0.0.66 works perfectly fine.

    I just did a test removing my functions and the same, there are no reviews at all with 2.0.0.67.

    // Remove URL from comments
    add_filter('comment_form_default_fields', 'my_url_filtered');
    function my_url_filtered($fields)
    {
      if(isset($fields['url']))
       unset($fields['url']);
      return $fields;
    }

    Thank you.

    #509550

    P O
    Full Member
    Post count: 384

    I have them commented so you can see how it is the same.

    The thing here is that with the functions (which are not the problem and I have been using with all GD versions), 2.0.0.66 works fine.

    There is something in 2.0.0.67 that is breaking it, as soon as it is updated, no more reviews are shown.

    #509915

    P O
    Full Member
    Post count: 384

    Anything about this?

    I have again my sites paused until things are fixed.

    Thank you.

    #510036

    Stiofan O’Connor
    Site Admin
    Post count: 22648

    I think i know what the issue might be but i’ll let you make the change…

    The details settings for the theme are now inherited from the template page, so please make sure comments are enabled on the details page template.

    Let us know if thats the issue.

    Thanks,

    Stiofan

    #510037

    P O
    Full Member
    Post count: 384

    Comments are enabled, yes.

    As you can see with 2.0.0.66 works fine.
    2.0.0.67 breaks it.

    Without touching anything.

    So the problem is another thing.

    Thank you.

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