Reviews tab shows blank space

This topic contains 23 replies, has 5 voices, and was last updated by  Kiran 4 years, 6 months ago.

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    Posts
  • September 29, 2019 at 6:41 am #510711

    P O
    Expired Member
    Post count: 501

    Anything about this?

    September 29, 2019 at 9:13 am #510724

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    October 4, 2019 at 4:01 pm #511637

    P O
    Expired Member
    Post count: 501

    Anything new about this?

    October 9, 2019 at 6:23 pm #512342

    P O
    Expired Member
    Post count: 501

    Any new info about this?

    October 10, 2019 at 9:09 am #512471

    Kiran
    Moderator
    Post count: 7069

    Hi P O,

    I have checked GeoDirectory v2.0.0.67 with Enfold theme on my test site and i can’t replicate issue there.

    Please provide us FTP credentials so we can check why it is not working on your site.

    Best Regards,
    Kiran

    October 10, 2019 at 9:25 am #512474

    P O
    Expired Member
    Post count: 501
    This reply has been marked as private.
    October 10, 2019 at 11:55 am #512478

    Kiran
    Moderator
    Post count: 7069

    Hi P O,

    Issue has been fixed. I done some debugging and found one function from Enfold theme disabling comments on listing. I searched and found this solution: https://kriesi.at/support/topic/comments-working-in-one-post-and-not-in-another/#post-1083364

    I have that PHP snippet in your child theme functions.php and now reviews tab is working fine.

    Best Regards,
    Kiran

    October 10, 2019 at 12:32 pm #512481

    P O
    Expired Member
    Post count: 501

    Thank you.

    It was working perfectly in 2.0.0.66, so there is something in 2.0.0.67 that has a conflict.

    Will this be included in the next release?

    October 10, 2019 at 12:40 pm #512486

    Kiran
    Moderator
    Post count: 7069

    Hi P O,

    In v2.0.0.67 we have added come compatibility for Enfold theme. I also checked those changes but not found any wrong there. I investigate more and found that this caused issue sometimes on non GD sites as well.

    I have tested on our test sites but could not replicate there. If we see issue again then we will definitely include this fix in our core plugin.

    Thanks,
    Kiran

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