Search issue

This topic contains 12 replies, has 2 voices, and was last updated by  Alex Rollin 5 years, 3 months ago.

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  • #463366

    Vladimire Calixte
    Free User
    Post count: 85

    We were contacted by a therapist who has a listing on therapyforblackmen.org because his listing was not coming up in searches by zip code, city or state.

    When I investigated it turned out that geodirectory was not able to place the address on the map. When I entered latitude and longitude manually and resaved the listing, search by zip code and city began working as expected. However, searching by the state still fails.

    #463367

    Vladimire Calixte
    Free User
    Post count: 85
    This reply has been marked as private.
    #463369

    Vladimire Calixte
    Free User
    Post count: 85
    This reply has been marked as private.
    #463408

    Alex Rollin
    Moderator
    Post count: 27815

    It looks like locations have been added manually.

    There is a problem with the two virginia locations in the multilocations settings.

    First, before adjusting locations, you should review the settings here:

    GD – Multilocations – ADD LISTING FORM SETTINGS

    You have disabled the option to update the address based on the location of the map pin.

    So, if you UNCHECK that, then try to add a listing in Virgina, a new Virginia is created.

    Then go back to the other Virgina listings, and update the location (move the map pin a bit) and the address will be corrected.

    I understand why you disabled that settings, as the office addresses are very precise, however, the locations were previously entered incorrectly (the tradeoff).

    The new virginia will have a -1 appended, you can see this article about fixing that.
    https://wpgeodirectory.com/docs/better-search-replace-plugin/

    #463553

    Vladimire Calixte
    Free User
    Post count: 85

    Thanks for your reply.

    I have checked all the listings and there are now none with a ‘-1’ as part of a slug. I have resaved permalinks. There is only one active listing in Virginia which is:

    https://therapyforblackmen.org/therapists/virginia/alexandria/marcus-r-patterson-psy-d/

    However, this listing is still not being found by running a search for ‘Virginia’.

    #463618

    Alex Rollin
    Moderator
    Post count: 27815

    It looks like locations have been added manually.

    There is a problem with the two virginia locations in the multilocations settings.

    First, before adjusting locations, you should review the settings here:

    GD – Multilocations – ADD LISTING FORM SETTINGS

    You have disabled the option to update the address based on the location of the map pin.

    So, if you UNCHECK that, then try to add a listing in Virgina, a new Virginia is created.

    Then go back to the other Virgina listings, and update the location (move the map pin a bit) and the address will be corrected.

    #463722

    Vladimire Calixte
    Free User
    Post count: 85

    “You have disabled the option to update the address based on the location of the map pin.”

    I’m not sure what you mean by that. How is it labeled exactly in Geodirectory?

    #463723

    Vladimire Calixte
    Free User
    Post count: 85

    Locations were NOT added manually by the way.

    #463724

    Vladimire Calixte
    Free User
    Post count: 85

    “Disable move map pin from changing address fields” is NOT checked so it should NOT be disabled at the moment. As far as I know, it has never been checked.

    #463728

    Vladimire Calixte
    Free User
    Post count: 85

    Also, please note the second Therapist in Virginia does not come up in search because the status is ‘pending’. That is fine.

    #463739

    Vladimire Calixte
    Free User
    Post count: 85

    Sorry about that, I finally understood what you were suggesting. I was able to move the map pin without changing the address and save the listing again. The search is still not working.

    #463743

    Vladimire Calixte
    Free User
    Post count: 85

    I have now deleted the inactive profile in Virginia and changed the map pin on the single active profile in Virginia. Still no luck.

    #463904

    Alex Rollin
    Moderator
    Post count: 27815

    To find results in Alexandria in search results for “Virginia” the search distance needed to be increased here :
    wp-admin/admin.php?page=geodirectory&tab=general_settings&active_tab=search_settings

    GD – Settings -General – Search – Search settings – Limit squared distance area to X miles (helps improve search speed)

    I updated the settings, and disabled the Google options so the address updates on the form.
    You can adjust the search options to meet your needs.

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