Search not showing any results

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 6 years ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • May 10, 2018 at 10:23 am #429891

    Louise Boland
    Free User
    Post count: 9

    Hi

    Our site has suddenly stopped showing any results in the search, even though there should be results.

    If you go here – http://www.fairlightbooks.co.uk/writing-courses/ – you’ll see a list of all our entries. If you then do a search based on one of the items in the list, for example, search for ‘aberdeen’ (which is the first entry on this page), you’ll see the result comes up with nothing.

    Help!

    May 10, 2018 at 3:01 pm #429927

    Alex Rollin
    Moderator
    Post count: 27815

    We would be happy to take a look at your settings to see if we can find the problem.

    Please be sure to have completed all the steps for configuration, and do check to see that your plugins are all up to date. Make sure every listing is in a category.

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    May 10, 2018 at 8:13 pm #429989

    Louise Boland
    Free User
    Post count: 9
    This reply has been marked as private.
    May 10, 2018 at 9:28 pm #429992

    Alex Rollin
    Moderator
    Post count: 27815

    It is important to set pages for each option at Geodirectory – Permalinks

    The pages have been set, and the WordPress permalinks saved.

    Please review the settings.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket