Search Page Assigned to a Page Built with Divi Locks Up Editor

This topic contains 15 replies, has 3 voices, and was last updated by  Nate Wheeler 4 years, 8 months ago.

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  • #488750

    Nate Wheeler
    Full Member
    Post count: 20

    I’m currently in the process of converting my old GDv1 directory site into GDv2, and was encountering a moderate amount of success adapting the original functionality to the new shortcode methods introduced with Version 2, however I hit a brick wall with the Search archives page.

    When I enable the “New Divi Builder Experience”, on a page assigned as the GD Search page, it locks up, refusing to load the page editor as seen in the screenshot attached.

    I’ve seen the new Divi builder react like this before, and upon inquiring Elegant Themes about it, their solution was to save the Permalinks options several times until the issue clears up. I’ve done this, in this particular case, and have had no success.

    Assigning the GD Search page to a different page allows me to continue editing the page just fine, but if changed back, it locks up once more.

    The site in question is: https://tristate-mfg.almost.online
    This is my staging site copy that I’m using to freely break in the name of converting the original site over to Version 2.

    Any help would be greatly appreciated, thanks!

    #488756

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for reporting the behavior.

    Please allow us to take a look at the issue in situ on your site.

    It would be most helpful if you could share the following info so the developers can debug if necessary.

    “WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP is optional, but can be very helpful
    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:”

    #489503

    Nate Wheeler
    Full Member
    Post count: 20
    This reply has been marked as private.
    #489540

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #490717

    Kiran
    Moderator
    Post count: 7069

    Hi Nake,

    We have some changes related to Divi theme builder.
    Please provide FTP credentials to check & fix on your site. FTP credentials you provided are not working.

    Regards,
    Kiran

    #490799

    Nate Wheeler
    Full Member
    Post count: 20
    This reply has been marked as private.
    #492991

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #493831

    Nate Wheeler
    Full Member
    Post count: 20

    No change.

    Disabling all plugins with the exception of GeoDirectory, and GeoDirectory supported plugins, yielded no changes.

    I don’t know if you provide support for Divi integration, but it seems your plugin is conflicting with it.

    #494007

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #495903

    Nate Wheeler
    Full Member
    Post count: 20
    This reply has been marked as private.
    #496093

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #501884

    Nate Wheeler
    Full Member
    Post count: 20

    I apologize for the latency in my response, as I’ve been working on more pressing projects. As this is an internal project, its priority is rather low. That being said, I just updated everything today, and it seems that everything is working correctly, as I’m able to get into the page and edit it.

    #501970

    Kiran
    Moderator
    Post count: 7069

    Thanks for letting us know.

    #502738

    Nate Wheeler
    Full Member
    Post count: 20

    I just recently installed UsersWP, and am now experiencing this same issue with the UWP pages. If there was a fix specifically made for the “Search” page, perhaps it should be rendered for UsersWP as well?

    #502757

    Alex Rollin
    Moderator
    Post count: 27815

    Please make a ticket here and describe the issue so we can help you with that: https://userswp.io/support/

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