Search result appearance on the Map

This topic contains 25 replies, has 5 voices, and was last updated by  György Fritz 7 years, 11 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #191989

    György Fritz
    Expired Member
    Post count: 69

    Could you help me in the following: On the “Search Result Page” the Search Results do not appear on the Map of “Search top section” except for Administrator users. However, the result of the search correctly appears on the “Search content section view” section. I would like the results to be visible for any kind of users, including not logged in users (unregistered) as well.

    Is there any connection between different user types and the appearance of the search results on the map?

    Thank You

    #191993

    Kor
    Moderator
    Post count: 16516

    Hi György Fritz,

    Sorry to hear about the problem. Do you think you can share temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    Thanks!

    #192003

    György Fritz
    Expired Member
    Post count: 69
    This reply has been marked as private.
    #192012

    Kor
    Moderator
    Post count: 16516

    Hi György Fritz,

    It’s safe to provide your credentials here. Just make sure you’ve set it as private reply. Only GD staffs will be able to see it.

    Thanks!

    #192039

    György Fritz
    Expired Member
    Post count: 69
    This reply has been marked as private.
    #192043

    György Fritz
    Expired Member
    Post count: 69
    This reply has been marked as private.
    #192047

    György Fritz
    Expired Member
    Post count: 69
    This reply has been marked as private.
    #192071

    Guust
    Moderator
    Post count: 29970

    There is another plugin (or your theme) calling the Google Maps API, and that is the problem.
    I cannot find which plugin it is without disabling them, so try de-activating them one by one until you find it.

    #194285

    György Fritz
    Expired Member
    Post count: 69
    This reply has been marked as private.
    #194393

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    The plugin ubermenu was adding the Google Maps API (and also fontawesome).

    I disabled them for you.

    The option could be find in Ubermenu settings > General Settings > Assets.

    Thanks

    #194428

    György Fritz
    Expired Member
    Post count: 69
    This reply has been marked as private.
    #194429

    György Fritz
    Expired Member
    Post count: 69
    This reply has been marked as private.
    #194464

    Paolo
    Site Admin
    Post count: 31206

    That would suggest a cache problem.

    Do you have any caching plugin or is the site hosted on a wordpress managed plan with built in cache?

    Let us know,

    Thanks

    #194504

    György Fritz
    Expired Member
    Post count: 69
    This reply has been marked as private.
    #194505

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    the difference in search results from a logged in and logged out user as far as I know can only came from a non compatible caching system.

    I asked to the developers to follow up, they let us know asap.

    Thanks

Viewing 15 posts - 1 through 15 (of 26 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket