Search result is not correct

This topic contains 15 replies, has 3 voices, and was last updated by  Paolo 7 years, 3 months ago.

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  • February 6, 2017 at 3:10 am #355610

    Worapan
    Expired Member
    Post count: 53

    I have tried to search by city in the web. I know that we have one restaurant in that city but the search result keep saying “Zero result”

    Please help

    https://www.gin24hours.com

    search for คลองสอง and choose the city that is automatic show up

    and the error pop up

    Also, when i search for some cities that I know there are results

    it didn’t show that results, it show another cities instead

    February 6, 2017 at 3:14 am #355612

    Worapan
    Expired Member
    Post count: 53

    Also, why did i have two Thailand in the database ? How can i merge those ?

    February 6, 2017 at 3:53 am #355644

    Worapan
    Expired Member
    Post count: 53

    if you search for คลองหนึ่ง , the result show somewhere else although there are restaurants in คลองหนึ่ง

    Also, when i search for คลองสาม, i get the result of คลองสามวา instead. it’s not exact word…

    Please help!

    February 6, 2017 at 5:39 pm #356003

    Worapan
    Expired Member
    Post count: 53

    Anyone ?

    February 6, 2017 at 7:05 pm #356036

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please read our support policy: https://wpgeodirectory.com/support-policy/

    An answer to support requests is guaranteed within 24HRS during week days.

    We will need your admin credentials to investigate the problem.

    Let us know,

    Thanks

    February 6, 2017 at 7:14 pm #356039

    Worapan
    Expired Member
    Post count: 53
    This reply has been marked as private.
    February 6, 2017 at 7:45 pm #356047

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    the locations can be merged via GeoDirectory >> MultiLocations >> Manage Locations, but you only have 1 Thailand in the database, not 2.

    I’m not getting any error, probably because I’m not being redirected to your same location.

    What is your current location? We’ll need your current lat and long to emulate them via Chrome browser.

    Let us know,

    Thanks

    February 6, 2017 at 11:33 pm #356154

    Worapan
    Expired Member
    Post count: 53
    This reply has been marked as private.
    February 7, 2017 at 4:34 am #356209

    Worapan
    Expired Member
    Post count: 53

    Latitude : 39.840315
    Longtitude : -88.954800

    February 8, 2017 at 5:55 am #356763

    Worapan
    Expired Member
    Post count: 53

    did you use the same word as mine checking the site ?

    There are some words not making any error
    and some words make error

    February 8, 2017 at 6:29 pm #357288

    Paolo
    Site Admin
    Post count: 31206

    I’m copying and pasting from your website random words. I don’t know how to write in Thai 🙂

    I’ve flagged you request for the developers.

    They’ll let us know asap.

    February 9, 2017 at 12:56 pm #358086

    Kiran
    Moderator
    Post count: 7069

    Hi Worapan,

    1) search result keep saying “Zero result”
    < Please check now after clearing your browser cache.

    2) why did i have two Thailand in the database ? How can i merge those ?
    < I can find two Thailand as you have attached screenshot. If you find then just provide database details so we can fix it.

    3) If you search for คลองหนึ่ง , the result show somewhere else although there are restaurants in คลองหนึ่ง
    Also, when i search for คลองสาม, i get the result of คลองสามวา instead. it’s not exact word…
    < Can you explain via screenshots how to recreate this problem? With thai text it is hard to recreate from my side.

    Thanks,
    Kiran

    February 9, 2017 at 3:03 pm #358230

    Worapan
    Expired Member
    Post count: 53

    You meant clear mobile’s browser cache ?

    It’s still the same. Can’t click any button

    February 9, 2017 at 3:28 pm #358274

    Worapan
    Expired Member
    Post count: 53

    Sorry, !!! Wrong post !!

    #1 it’s working now

    February 9, 2017 at 3:32 pm #358276

    Worapan
    Expired Member
    Post count: 53

    #3 is looking good also !!

    Thanks!!!

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